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Very Slow Speed Problem

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12 Apr 2011, 6:58 PM
#1
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chestercat

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Very Slow Speed Problem

I am building a very large site with many categories and the site has been running very slowly. It takes about 7 or 8 seconds to load any page and this happens both when running the site on my local computer and running it on my server. The admin section also runs slowly when adding products and categories. Is there a limit to the number of categories that can be set up with ZenCart? I think I have around 10,000 categories.

12 Apr 2011, 7:01 PM
#2
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ajeh

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Re: Very Slow Speed Problem

It really depends on the site ... seeing it often will lead to finding better ways to configure it to speed things up ...

Perhaps you have an URL that we could peek at for this ... :smile:

13 Apr 2011, 5:32 PM
#4
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ajeh

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Re: Very Slow Speed Problem

Do you have any Products in the Shop?

Are you planning on using New Products, Featured Products, Specials or Upcoming Products?

If not, you can turn these off in the Configuration ... Index Listing ...

If you look in your Admin on the Tools ... Server Info ... what are the Load Averages that you see?

If you go to the Configuration ... GZip Compression ... and turn on GZip, does this help?

15 Apr 2011, 4:42 PM
#5
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Re: Very Slow Speed Problem

Hi Linda,
I have a similar problem, when i go to Server Info I can't find the Load info, is it called something else in 1.3.8?
Regards
Breda

15 Apr 2011, 5:00 PM
#6
ajeh avatar

ajeh

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Re: Very Slow Speed Problem

It should be right in the top section ... unless your hosting provider is blocking it on your server ...

It would look similar to:

Server Up Time: 12:00:20 up 113 days, 3:56, 1 user, load average: 0.09, 0.17, 0.17

15 Apr 2011, 5:01 PM
#7
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Re: Very Slow Speed Problem

breda:

I have a similar problem, when i go to Server Info I can't find the Load info, is it called something else in 1.3.8?
Nope, called the same and in the same place, even in very old versions like 1.3.8. Hopefully the attached screenshot will help in their location.

Attachment #9129

15 Apr 2011, 5:09 PM
#8
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Re: Very Slow Speed Problem

I think I have around 10,000 categories

Well, I also hope that you have the biggest high-spec dedicated server to run the site on - because that's not going to run quickly on most shared hosting platforms.

Additionally, with 10,000+ categories no customer is ever going to be able to quickly find what they want.

Vger

20 Apr 2011, 3:54 AM
#9
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Re: Very Slow Speed Problem

There are currently no products in the shop, I have only set up the categories so far. I have disabled the new, featured and upcoming products and turned on Gzip compression but don't see any noticeable speed increase. I think my hosting provider is blocking the load averages because it shows Unsupported next to the Server Up Time. There may be nothing else to do but reduce the number of categories.

20 Apr 2011, 5:09 AM
#10
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Re: Very Slow Speed Problem

chestercat:

There are currently no products in the shop, I have only set up the categories so far. I have disabled the new, featured and upcoming products and turned on Gzip compression but don't see any noticeable speed increase. I think my hosting provider is blocking the load averages because it shows Unsupported next to the Server Up Time. There may be nothing else to do but reduce the number of categories.

or change your hosting to something more suitable....

20 Apr 2011, 11:57 AM
#11
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Re: Very Slow Speed Problem

or change your hosting to something more suitable....

With 10,000 categories which will (eventually) be filled up with products that would mean a high-spec fully dedicated server. A low-end VPS or even low-end full dedicated server just wouldn't do.

Personally, and based on all of my years of experience in eCommerce, I think having 10,000+ categories is just plain crazy - and unnecessary. It just smacks of bad planning. I would advise a rethink and a new business plan and budget commensurate with the number of products intended for sale.

Zen Cart can handle any number of products, but the number of categories should be rethought, and Shared Hosting may simply not be suitable. We do have sites with over 100,000 products on our shared hosting, but we do have to occasionally place restrictions on what site owners may do (for instance, using Easy Populate to try and upload 100,000+ products and descriptions in one big blast).

Vger