Shipping Method Options (don't want)

We are using 1.3.9h to host silverdiscvideogames on Godaddy. This is a fresh install as of last Friday with no add-ons using the default template with minor appearance changes.

We are struggling with getting the USPS shipping module working.
Saw a post indicating that the USPS system changed as of Feb 2011 and something else will change again in May. Found a link with the update to the shipping module:

http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

with a patch on post #26 that was supposed to fix some things. Went ahead and applied the patch and reinstalled the USPS module. Still getting the same "We are unable to find a USPS shipping quote..." error and users are presented with two options for shipping, "best way" and "zone rates" which allows, say, Canadian users to select the cheaper method of shipment...we do not want that. We would like the shipment method predetermined based on where the customer is from. We have the module pointing to the production server.

Here are some screenshots showing what we are looking at:

http://i.imgur.com/s5NXQ.jpg

http://i.imgur.com/eSSVA.jpg

If the answer is somewhere, please point us to it, as we have looked the best we can.

If you want to use USPS for Canada you have to enable some of the shipping methods for International ...

You currently have all shipping methods for International unchecked so they are not going to work for Canada ...

If you only want the USPS for the US, then create a Zone Definition for US Shipping and add the DETAILS for what you want to use as your definition of the US for USPS ...

Thank you, enabling international shipping resolved that error message.

Yes, we do want to use USPS for both domestic and international shipping. However, the "shipping method" screen offers the customer two options...we do not want that. We'd like it to only provide the "priority mail international flat rate" option, or else the user will want to select the cheaper option.

http://i.imgur.com/nNB1m.jpg

Is there a way to turn off the "per unit" "best way" option so they can not choose that?

If you go to your Modules ... Shipping ... and click on Per Unit perweightunit and click REMOVE ... then it will not show ...

I have removed the perwightunit module to have only the usps linked. I now have checked off the box where it says priority flat rate envelope under international. I only have first class mail checked under domestic. I do a mock order for Canada and it only gives me an option for USPS first class for United States for $2.98. I know that shipping internationally costs around 13.00. How do I make United States and other Countries separate?

Be sure that you have installed the current USPS January 2, 2011 C from post #26 and followed all steps:
http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

1 lb to Toronto Canada shows:

United States Postal Service (1 x 1.00lbs) (Global Express Guaranteed (GXG)** (1 - 3 business days)) $55.50
United States Postal Service (1 x 1.00lbs) (Global Express Guaranteed Non-Document Rectangular (1 - 3 business days)) $55.50
United States Postal Service (1 x 1.00lbs) (Global Express Guaranteed Non-Document Non-Rectangular (1 - 3 business days)) $55.50
United States Postal Service (1 x 1.00lbs) (USPS GXG Envelopes** (1 - 3 business days)) $55.50
United States Postal Service (1 x 1.00lbs) (Express Mail International (3 - 5 business days)) $32.50
United States Postal Service (1 x 1.00lbs) (Express Mail International Flat Rate Envelope (3 - 5 business days)) $26.95
United States Postal Service (1 x 1.00lbs) (Express Mail International Legal Flat Rate Envelope (3 - 5 business days)) $26.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International (6 - 10 business days)) $21.25
United States Postal Service (1 x 1.00lbs) (Priority Mail International Large Flat Rate Box (6 - 10 business days)) $35.50
United States Postal Service (1 x 1.00lbs) (Priority Mail International Medium Flat Rate Box (6 - 10 business days)) $27.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Small Flat Rate Box** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International DVD Flat Rate Box** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Large Video Flat Rate Box** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Flat Rate Envelope** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Legal Flat Rate Envelope** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Padded Flat Rate Envelope** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Gift Card Flat Rate Envelope** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (Priority Mail International Small Flat Rate Envelope** (6 - 10 business days)) $11.95
United States Postal Service (1 x 1.00lbs) (First-Class Mail International Package** (Varies by country)) $5.01
United States Postal Service (1 x 1.00lbs) (First-Class Mail International Large Envelope** (Varies by country)) $4.81

1. We suddenly started getting the "...we are unable to find a USPS shipping quote..." error so we confirmed that we installed the 1-2-11 update (we did it yesterday actually but confirmed today by comparing the date stamp and file size of usps.php located in the /includes/modules/shipping folder.)

2. Reinstalled the USPS module just in case.

3. Now we are still getting the "...we are unable to find a USPS shipping quote..." error again for both international as well as domestic users:

http://i.imgur.com/uBPIs.jpg

4. Here is a screenshot of our current shipping module settings:

http://i.imgur.com/3v6HE.jpg

What is the current weight that you are testing?

What are the settings in the Configuration ... Shipping/Packaging ...

Here is a screenshot of our shipping config:

http://i.imgur.com/HKbOk.jpg

Here is the shipping weight screenshot. We had to put 1.8 in this example because when we put in the actual weight, the price was lower than the USPS shipping rate.

http://i.imgur.com/r5i5d.jpg

Using your settings I am getting 1.8lb which the Tare Rate changes to 2.98lb for:

United States Postal Service (1 x 2.98lbs) (Global Express Guaranteed (GXG)** (1 - 3 business days)) $67.00
United States Postal Service (1 x 2.98lbs) (Global Express Guaranteed Non-Document Rectangular (1 - 3 business days)) $67.00
United States Postal Service (1 x 2.98lbs) (Global Express Guaranteed Non-Document Non-Rectangular (1 - 3 business days)) $67.00
United States Postal Service (1 x 2.98lbs) (USPS GXG Envelopes** (1 - 3 business days)) $67.00
United States Postal Service (1 x 2.98lbs) (Express Mail International (3 - 5 business days)) $42.80
United States Postal Service (1 x 2.98lbs) (Express Mail International Flat Rate Envelope (3 - 5 business days)) $29.95
United States Postal Service (1 x 2.98lbs) (Express Mail International Legal Flat Rate Envelope (3 - 5 business days)) $29.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International (6 - 10 business days)) $27.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Large Flat Rate Box (6 - 10 business days)) $38.50
United States Postal Service (1 x 2.98lbs) (Priority Mail International Medium Flat Rate Box (6 - 10 business days)) $30.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Small Flat Rate Box** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International DVD Flat Rate Box** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Large Video Flat Rate Box** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Flat Rate Envelope** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Legal Flat Rate Envelope** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Padded Flat Rate Envelope** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Gift Card Flat Rate Envelope** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (Priority Mail International Small Flat Rate Envelope** (6 - 10 business days)) $14.95
United States Postal Service (1 x 2.98lbs) (First-Class Mail International Package** (Varies by country)) $15.85
United States Postal Service (1 x 2.98lbs) (First-Class Mail International Large Envelope** (Varies by country)) $15.65

Have you a current screen shot of what you see in the right panel when you go to Modules ... Shipping ... and click on the USPS shipping module?

The international rates in your screen look similar to ours so I think we are good there.

Here is a 1 minute old screen shot of the USPS module settings:

http://i.imgur.com/AL9NS.jpg

So are you saying this is now working or not working for you? :unsure:

No, it does not work. I am doing a mock order and it goes all the way to the shipping page (see attached) and it will not let me continue on the check out
Attachment #9122

Attachment #9123

Were our shipping/packing set up right? Those rates that you showed, where did you find them? Were they suppose to be in my zen cart somewhere? The prices are right with the USPS but how do I get them to go into my zen cart? Having just the USPS module "on" is not working on my website. I have went online to USPS on their webtools and have received my ID and entered it in. I got a conformation email. Am I only to have the USPS module on? Do I need to turn on anything else?
Sorry for all the questions...this is my right now...lol :frusty:

Thanks!

Look at post #26 and edit the decimals as described from 3 to 2 and see if that makes a difference ...

Look at post #26 and edit the decimals as described from 3 to 2 and see if that makes a difference ...
http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

Success!

Funny how such a small detail, like paying attention to the entire post 26 (totally didn't see Step 4 :oops:) can make such a big difference.

We will run through some additional tests and, hopefully, this will be resolved.

Thank you so much for your time, and patience.

Ohhhh....so close!

Tried doing it domestically but now getting:

"-2147219434 - First Class mail must weigh 13 ounces or less."

When trying to use a domestic user. Tried changing the wt. to .8 in Categories/products with no luck.

http://i.imgur.com/sTHNq.jpg

Getting close!

What are your settings now on the Configuration ... Shipping/Packaging ... for the Tare Rate? If that takes the weight for the order over 13oz then you cannot get a quite for that ...

10:1 Attachment #9125

That means you are adding 10% of the weight plus 1 lb ... that makes more than 13oz ...

If you set the Tare Rate 0:0 ... does the shipping show?