Forums / PayPal Express Checkout support / Express checkout for non existing member does not set the phone!

Express checkout for non existing member does not set the phone!

Locked

Started by ilmarchez on 14 Apr 2011, 8:39 AM · Views: 1,034

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
14 Apr 2011, 8:39 AM
#1
ilmarchez avatar

ilmarchez

Zen Follower

Join Date:
Aug 2009
Posts:
128
Plugin Contributions:
0

Express checkout for non existing member does not set the phone!

Hi,

I hae a problem with express checkout: if a customer is not registered to my store and pays with a paypal account using express checkout, than the order and the user are created in zencart without the phone number detail.

How can I make that the phone is transmitted or another solution is that only existing members can pay through express checkout?

Thank you for your help.

14 Apr 2011, 9:16 AM
#2
frank18 avatar

frank18

Deceased

Join Date:
Nov 2007
Location:
Sunny Coast, Australia
Posts:
3,427
Plugin Contributions:
2

Re: Express checkout for non existing member does not set the phone!

This thread may help:

http://www.zen-cart.com/forum/showthread.php?t=56497

Could cost you a few sales though as some customers won't supply their phone number ...

NOTE: We are sorry that Frank is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

14 Apr 2011, 9:46 AM
#3
thannaree avatar

thannaree

Zen Follower

Join Date:
Dec 2010
Location:
Thailand
Posts:
304
Plugin Contributions:
1

Re: Express checkout for non existing member does not set the phone!

I believe it's located at the bottom of the "Website Payment Preferences" page under Contact Telephone Number - see below:

When you activate this option, your customers will be asked to include a Contact Telephone Number with their payment information.

Note: Selecting On (Required Field) could have a negative effect on buyer conversion.

Contact Telephone
On (Optional Field)
On (Required Field)
Off (PayPal recommends this option)