I am nearing my wits end with this Merchant ID thing. Same problem as above poster.
Client updated the site on his own. (Which broke some custom code). I have fixed most of it. The only problem lies now with:
"The merchant login ID or password is invalid or the account is inactive."
Client is with Chase Paymentech. I keep re-generating the transaction key and updating Authorizenet (AIM) in ZenCart.
Every time, it fails with The merchant login ID or password is invalid or the account is inactive.
Even tried a fresh install of 1.3.9.h. with resets. Same problem. According to Chase, the Login is Active and was working prior to this update.
Both Zen and Chase are set to production when generating or entering login and keys. Not a test mode issue.
Log shows:
#######################################
Jun-05-2011 02:09:11
Response Code: 3.
Response Text: The merchant login ID or password is invalid or the account is inactive.
Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 75.70
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXX1111
[x_exp_date] => 0613
[x_card_code] =>
[x_email_customer] => FALSE
[x_email_merchant] => TRUE
[x_cust_id] => 49
[x_invoice_num] => 85-MPPCwz
[x_first_name] => XXXXX
[x_last_name] => XXXXXXXX
[x_company] =>
[x_address] => XXXXXXXX Circle
[x_city] => Nepean
[x_state] => Ontario
[x_zip] => XXX XXX
[x_country] => Canada
[x_phone] =>
[x_email] => XXXXXXXXXXXXXXXXX
[x_ship_to_first_name] => XXXXXX
[x_ship_to_last_name] => XXXXXXX
[x_ship_to_address] => XXXXXXXXX
[x_ship_to_city] => Nepean
[x_ship_to_state] => Ontario
[x_ship_to_zip] => XXX XXX
[x_ship_to_country] => Canada
[x_description] => Add a Little Life (qty: 1)
[x_recurring_billing] => NO
[x_customer_ip] => 99.242.72.155
[x_po_num] => Jun-05-2011 02:09:10
[x_freight] => 7.00
[x_tax_exempt] => FALSE
[x_tax] => 8.71
[x_duty] => 0
[x_allow_partial_Auth] => FALSE
[Date] => June 5, 2011, 2:09 pm
[IP] => 99.242.72.155
[Session] => d14ce77653001cb84db37abd4942fa59
[url] => https://secure.authorize.net/gateway/transact.dll
)
Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] => 3
[2] => 2
[3] => 13
[4] => The merchant login ID or password is invalid or the account is inactive.
[5] =>
[6] => P
[7] => 0
[8] =>
[9] =>
[10] => 75.70
[11] =>
[12] => auth_capture
[13] =>
[14] =>
[15] =>
[16] =>
[17] =>
[18] =>
[19] =>
[20] =>
[21] =>
[22] =>
[23] =>
[24] =>
[25] =>
[26] =>
[27] =>
[28] =>
[29] =>
[30] =>
[31] =>
[32] =>
[33] =>
[34] =>
[35] =>
[36] =>
[37] =>
[38] => 0558524998C3607AEB6A236E02EA3D3C
[39] =>
[40] =>
[41] =>
[42] =>
[43] =>
[44] =>
[45] =>
[46] =>
[47] =>
[48] =>
[49] =>
[50] =>
[51] =>
[52] =>
[53] =>
[54] =>
[55] =>
[56] =>
[57] =>
[58] =>
[59] =>
[60] =>
[61] =>
[62] =>
[63] =>
[64] =>
[65] =>
[66] =>
[67] =>
[68] =>
[69] => June 5, 2011, 2:09 pm
[70] => 99.242.72.155
[71] => d14ce77653001cb84db37abd4942fa59
[Expected-MD5-Hash] => 1233BAB25D32CEF4BA8A7F0144E7BCF3
[HashMatchStatus] => FAIL
)
CURL communication info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[content_type] => text/html
[http_code] => 200
[header_size] => 196
[request_size] => 210
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.631289
[namelookup_time] => 0.185298
[connect_time] => 0.254108
[pretransfer_time] => 0.486927
[size_upload] => 1030
[size_download] => 405
[speed_download] => 641
[speed_upload] => 1631
[download_content_length] => 405
[upload_content_length] => 1030
[starttransfer_time] => 0.556704
[redirect_time] => 0
[certinfo] => Array
(
)
)
RAW data received:
3|2|13|The merchant login ID or password is invalid or the account is inactive.||P|0|||75.70||auth_capture||||||||||||||||||||||||||0558524998C3607AEB6A236E02EA3D3C||||||||||||||||||||||||||||||**|June 5, 2011, 2:09 pm|99.242.72.155|d14ce77653001cb84db37abd4942fa59
