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Website was working fine, now it shows the install page?

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22 Apr 2011, 1:27 PM
#1
tomii avatar

tomii

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Website was working fine, now it shows the install page?

Hi, im a long time reader of this forum and first time poster!.
I had installed zen cart 1.3.9h to https://www.streetg.co.uk 4 weeks ago and all was fine, until today. When i visit the site i get the zen cart install page? Now a little research tells me its more than likely to be a database issue but ive checked and double checked the mysql settings and all seems fine. stranger still i have the 4images module and that works fine! https://www.streetg.co.uk/4images

I am a new designer using solely zen cart as i have definitely been 'Zenned' and have sorted out all past problems myself from viewing this forum, now however i am stuck.... I have contacted the hosts but am more than a little confused as to how this could happen?? nothing has been touched my end.

Has anyone else had an issue like this, or the same as this?

Any help or info would be greatly appreciated.

Keep up the good work, and ill contribute as much as possible as im sure my failures & frustrations may help someone!

22 Apr 2011, 1:42 PM
#2
kuroi avatar

kuroi

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Re: Website was working fine, now it shows the install page?

The 4images module is looking far from OK to me.

Have you checked that your configure files are present and correct? If so, what are the permissions on them?

Have you made any changes elsewhere to your hosting account. For example some are setup with a master password that works for control panel, FTP and mysql databases and if changed ripples through to all of them. if that happened and you were using the master mysql account instead of defining a new user for your Zen Cart access, your database would become unreachable - but that's a pure guess.

Kuroi Web Design and Development | Twitter

(Questions answered in the forum only - so that any forum member can benefit - not by personal message)

22 Apr 2011, 2:01 PM
#3
tomii avatar

tomii

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Re: Website was working fine, now it shows the install page?

Hi, thanks for the quick response. regarding the 4images module you are correct. i changed the password for the mysql accounts and it was recursive. it now works fine. However..the main site is still down.??

Ive contacted the host but am awaiting a response.

its supposed to be a holiday here in the U.K however this is bugging me and i need to find out why its happened... oh, and the sun is out which is a rare thing here anyway and im stuck indoors!

22 Apr 2011, 2:08 PM
#4
tomii avatar

tomii

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Re: Website was working fine, now it shows the install page?

My configure files are set to 444 i changed the mysql password from my control panel, made the config files 777, amended them to show the new password, reverted them back to 444.

As for the files being present and correct im not sure what to look for? can i post them here for you to look at if i blank out passwords etc?

Jamie

22 Apr 2011, 2:14 PM
#5
tomii avatar

tomii

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Re: Website was working fine, now it shows the install page?

Here is my includes/configure.php, notice anything out of place?

// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://www.streetg.co.uk');
define('HTTPS_SERVER', 'https://www.streetg.co.uk');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/hermes/bosweb/web240/b2401/***/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', '');
define('DB_SERVER_USERNAME', '
');
define('DB_SERVER_PASSWORD', );
define('DB_DATABASE', '
');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/hermes/bosweb/web240/b2401/***);

// EOF