dbltoe:
The tutorial clearly states you use the custom only if you have a custom and that custom represents the override, NOT that it is reserved.
I hesitate to suggest that you are jumping on your horse and riding madly off in all directions rather than taking time to plan the trip.
The link I gave you for the override tutorial specifically states how to create an override directory. After you started this thread, I specifically went back through each thread in the tutorial as I setup a new site. I put on my "pick it apart" hat and followed step by step in sequence starting with loading a fresh install, creating the override directory, and removing the "offending" passages from english.php, index.php and meta_tags.php.
It MIGHT be possible that someone could misconstrue the text in the tutorials, but I humbly submit that my guess would be the "skimming" culprit. We see it on the forum all the time. Many hit the highlights, ignore the docs folder, and skim the tutorials. Next they search the forum without having learned the terminology of the beast. Is it options or attributes, custom or override, admin or backend? If I'm not familiar with the terms, I try to absorb them before deciding the instructions are incorrect.
There HAVE TO BE several directories and files in order to have an override. And then, you still need to go into your admin(backend/main control) and select the template. You will accomplish little by simply throwing in a css file without creating an override.
If you purchased a template (notice I didn't say css) I hope you didn't get one from Template Monster or one of their affiliates. If so, that could well be adding to your frustration right now. Regardless, you should have received instructions with the template and it should have come with a file structure that must be followed to work at all with Zen Cart. Don't care how fancy the car, it's hard to drive it without knowing where the steering wheel, gas pedal, brake, and gear shift are located.
As for the blank page when you modified the meta_tags folder; did you search the forum for blank page? It normally means that you've made an error in editing and dropped an important apostrophe somewhere along the way. A define statement has two apostrophes. One at the beginning of the define and another at the end. Common mistakes are to delete something (like Zen Cart! The Art of e-Commerce) and also delete one or both of the apostrophes. OR... Changing the Zen Cart tag to something like 'We're the bestest!' without making it 'We're the bestest'.
Also, since 1.3.9 started replacing 1.3.8, the system has included a debug system that drops a file that starts with debug into the cache folder of your site. You might want to look for the cache folder and see what files are there.
In short:P, I think you need to quit standing in front of the microwave hollering "HURRY UP!" Multitasking is not a good thing when setting up a cart. Stop at each phase and check for accuracy and completeness. Learn the lingo. Figure out how to "order a beer, a steak, and get @#@#)" in this new language. That's what I'd do if I found myself in Greece.
It's early in your process. I'd start over fresh, do the override (with or without your template) and s l o w l y work from there.
Most everyone on this forum has been in your shoes and all of us have tried to hurry through some part of an installation. We generally wind up with :lamo:
Right there is the problem. If most everyone has been in my shoes, that means that there is not a comprehensive dummies kind of thing to get people past the initial setup and first finagle. The documentation for setup should make it slicker than snot. Seems more like a dried...well, whatever.
When you are very experienced at something, as you are, you have to remember that what is second nature to you is not to a noob like me.
Yes, I know I'm impatient, and I wish there was a higher setting on the gas stove than HI because I want the water to boil faster, but - on the fifth reinstall, when I STILL can't change things, my frustration and consequently my level of annoyance is higher than normal.
It's not that the instructions aren't good. It's not that they don't have information. They are, on the whole, and they do, and I've done tons to mod my site with what I've found.
Tried the override without a template. Didn't work.
Looked VERY carefully at the modified meta_tags.php when it broke my site. Didn't remove any quotes, even used a really, really big font in Notepad to make doubly sure I wasn't selecting a quote mark. Have done this FIVE times now, and statistically, one time should have worked if I were indeed whacking a quote.
The thing about escaping a quote in text is nice, but not noted in the tutorials except on the one for 'cause of blank pages'. Nice to know in advance, not after the fact, not that it made any difference because even when I only change the title to 'test' there is no change in the bloody browser bar.