Forums / Built-in Shipping and Payment Modules / Canada Post shipping calculator - Can someone help me troubleshoot this??

Canada Post shipping calculator - Can someone help me troubleshoot this??

Started by exavia on 23 Apr 2011, 11:28 PM · Views: 1,605

Results 1 to 2 of 2
23 Apr 2011, 11:28 PM
#1
exavia avatar

exavia

New Zenner

Join Date:
Oct 2010
Posts:
13
Plugin Contributions:
0

Canada Post shipping calculator - Can someone help me troubleshoot this??

So I built a zencart shopping cart awhile ago and the shipping module for canada post worked at first.

I was letting the stock manager add stock via the GUI and hes not a TOTAL noob (knows enough to do damage) so I would assume hes lying when he said he didnt touch anything he shouldnt have.

Suddenly the Canada Post shipping calculator is grossly overpricing.

Ive went through all of the stock and dimensions and made sure theyre in the right dimensions but it`s really crazy expensive all of a sudden.

I can`t figure out what to do...

(The UPS works but the person who`s in charge prefers Canada post)

http://www.hamcsouthland.com/zencart/

Advice??

11 Jun 2011, 9:37 PM
#2
designingfresh avatar

designingfresh

New Zenner

Join Date:
Dec 2010
Posts:
12
Plugin Contributions:
0

Re: Canada Post shipping calculator - Can someone help me troubleshoot this??

I had this same problem. Just to check....do they have an ONLINE WEBSITE Canada Post account setup that the website is linked to?

This is NOT the same as the regular account with Canada Post. Here is the info in the mod instructions:

You'll need to sign up for a **SellOnline **account at CanadaPost (free). Contact them for further help. At time of writing, their phone number is: 1 866 511 0546 (choose options 1, 2, 2)

THEN go here: http://sellonline.canadapost.ca/servlet/LogonServlet?Language=0

Login and you can setup the different package sizes you need etc. Then the quotes start working properly in the website. I had a client where it would work, but it was charging outrageous prices until we figured out that this account was different from the normal Canada Post account.

Hope this helps!
=0)