Image Handler 3 Support Thread (for ZC v1.3.9)

hara:

More over, on readme/configuration:

Caution: Image Handler3 will allow you to add any valid image format as an additional image to a product even if the additional image being uploaded is in a different file format than the main product image (For example, the main image is a jpg and the additional images are png). **Image Handler3 will display mismatched file extensions in red in the additional images table. This visual indication tells you that you've uploaded an additional image with a different filetype than the main product image. ...(but I see error message instead).**So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

hara:

More over, on readme/configuration:

Caution: Image Handler3 will allow you to add any valid image format as an additional image to a product even if the additional image being uploaded is in a different file format than the main product image (For example, the main image is a jpg and the additional images are png). **Image Handler3 will display mismatched file extensions in red in the additional images table. This visual indication tells you that you've uploaded an additional image with a different filetype than the main product image. ...(but I see error message instead).**So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

DivaVocals:

So clearly you misunderstood that uploading mismatched filetypes is problematic.. (hence why "Image Handler3 will display mismatched file extensions in red in the additional images table")

Even I upload mismatched filetypes, I don't see in red in the additional image table as readme said, but error message instead. This also confusing me.

Anyway, found the problem. Thank you all!

Website Rob:

By default, additional images must contain/start with, the exact same as the main image - then use an underscore - then end with the same image format.

Example
Main product image name: HP63.gif
Additional image name: HP63_red-silver.gif

Any modules using additional images will go by the above.

Wait, I followed what you said but still got same problem with error:

Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

I think I found the problem. IH3 requires must add/upload the small image first, then the option either large or medium. And still need to follow ZC original rule to add _MED and _LRG for the option images.
Am I right?

hara:

I think I found the problem. IH3 requires must add/upload the small image first, then the option either large or medium. And still need to follow ZC original rule to add _MED and _LRG for the option images.
Am I right?

using IH3 I upload 1 image.

myimage.jpg which is say (500px x 500px)

IH3 will now handle creating the small and medium images for me.
small images (125px x 125px) medium images (250px x 250 px)

no need to add any _MED or _LRG options at all.

If I want an additional image for that product I use IH3 to upload an image and IH3 creates myimage_01.jpg for me.

clydejones:

using IH3 I upload 1 image.

myimage.jpg which is say (500px x 500px)

IH3 will now handle creating the small and medium images for me.
small images (125px x 125px) medium images (250px x 250 px)

no need to add any _MED or _LRG options at all.

If I want an additional image for that product I use IH3 to upload an image and IH3 creates myimage_01.jpg for me.

Yes, I understand. My point is I have to upload an image on Default image file box first when I want additional image. If you upload additional image on the option box first, the error appear. Moreover, I try to add 2nd additional image but it looks like replacing the first additional image. (only myimage_01.jpg alone, myimage_02.jpg not appear). Only one additional image appear. So far I can't find where to setup from.

hara:

Yes, I understand. My point is I have to upload an image on Default image file box first when I want additional image. If you upload additional image on the option box first, the error appear. Moreover, I try to add 2nd additional image but it looks like replacing the first additional image. (only myimage_01.jpg alone, myimage_02.jpg not appear). Only one additional image appear. So far I can't find where to setup from.

ok you are right in doing it that way.

you DO NOT add the additional image in the same button that you did the main image.

This is the way I do mine since occasionally I forgot and took out my main image also

If you upload to the main images folder (server/store folder/images (where included in located)

1. if more that one image is for the the product then create them all prior to uploading to the server.

product = red hot textures

primary image name= redhot.jpg
additional images= redhot_01.jpg and so forth until you have them all named with numbers

2. upload to the server

3. in product description area of admin go to the bottom where you would have normally entered the image....in the "Or, select an existing image file from server, filename:"

then choose from the drop down menu "main directory"

in the box next to filename: write the name of the main image... redhot.jpg

3. click preview

on the next page if it shows up then click update...if there is a problem then hit the back button to fix.

or if you use the images area of IH3:

after you enter the first image then click on the "new file button to navigate to the second image for that product

using the "new file" button for each new image for that product. IH3 will do the renaming on its own and wll show you each image.

If you click the edit then you will remove the one you added and replace with the next one.

I hope that makes sense

DivaVocals:

We actually can't help you with issues related to another mod.. (Sorry..) However if I had to hazzard a guess I'd say that the Dual Pricing mod modifies some of the same files used by IH3 and you are wiping out the IH3 changes because you are not merging these modifications. Using a file merging program you need to merge the changes between any files Dual Pricing has in common with IH3.. I'm afraid we can't be of much more help as the issue here is not IH3 at all.. It is an incorrect install of your Dual Pricing mod..
Hi DivaVocals,

Thank you for your help in this thread post #238.
I've use a merge program as you suggested and everything works perfetc.

Thanks heaps.
Andrew

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?

Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

gaius:

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?

Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

looks like your settings are ok but what version zencart are you using and also what version of lightbox and which one?

did you install IH3 from an upgrade or fresh installation?

some of your images have a watermark but not all of them so not sure of much here...sorry

If I had to guess, it looks like you added the watermark settings after IH3 generated your bmz_cache images. I suggest using your FTP too and manually removing all the cache FOLDERS in the bmz_cache folder. (leave the 2 files there in place) clear your browser cache and see if you don't see watermarked images then..

gaius:

I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?

Small Image Width 250 Info
Small Image Height 250 Info
Heading Image Width - Admin 57 Info
Heading Image Height - Admin 40 Info
Subcategory Image Width 250 Info
Subcategory Image Height 250 Info
Calculate Image Size true Info
Image Required true Info
Image - Shopping Cart Status 1 Info
Image - Shopping Cart Width 50 Info
Image - Shopping Cart Height 40 Info
Category Icon Image Width - Product Info Pages 57 Info
Category Icon Image Height - Product Info Pages 40 Info
Top Subcategory Image Width 150 Info
Top Subcategory Image Height 85 Info
Product Info - Image Width 350 Info
Product Info - Image Height 350 Info
Product Info - Image Medium Suffix _MED Info
Product Info - Image Large Suffix _LRG Info
Product Info - Number of Additional Images per Row 3 Info
Image - Product Listing Width 250 Info
Image - Product Listing Height 250 Info
Image - Product New Listing Width 250 Info
Image - Product New Listing Height 250 Info
Image - New Products Width 250 Info
Image - New Products Height 250 Info
Image - Featured Products Width 250 Info
Image - Featured Products Height 250
Image - Product All Listing Width 250 Info
Image - Product All Listing Height 250 Info
Product Image - No Image Status 1 Info
Product Image - No Image picture no_picture.gif Info
Image - Use Proportional Images on Products and Categories 1 Info
IH resize images yes Info
IH small images filetype no_change Info
IH small images background 255:255:255 Info
IH small images compression quality 85 Info
IH small images watermark no Info
IH small images zoom on hover yes Info
IH small images zoom on hover size Medium Info
IH medium images filetype no_change Info
IH medium images background 255:255:255 Info
IH medium images compression quality 85 Info
IH medium images watermark yes Info
IH large images filetype no_change Info
IH large images background 255:255:255 Info
IH large images compression quality 85 Info
IH large images watermark yes Info
IH large images maximum width 750 Info
IH large images maximum height 550 Info
IH watermark gravity Center Info

andrewnguyen:

Hi DivaVocals,

Thank you for your help in this thread post #238.
I've use a merge program as you suggested and everything works perfetc.

Thanks heaps.
AndrewGlad that you got it all worked out..

I am using Version 1.3.9h of Zen Cart and for the past 8 weeks, have been running IH2 with no problems whatsoever

Yesterday to my horror, my site was killed. www.bestfeedsupplements.co.uk

I tried to restore from a back up but still I couldn't see anything under my category tabs.

I started to uninstall mods and got the store back once I uninstalled IH2

I haven't added any mods to the store in the past five weeks and am currently running
zen_lightbox-v1.6.2
multi_cross_sell_v1.00
GoogleAnalytics
google_merchant_center
Easy Populate 1.3.9gp
DPU2
corner_site_seal_1.0
autoTweet3
autoFacebook2

I thought that perhaps changing to IH3 might solve the problem and so uninstalled it as told, removed
zen_lightbox-v1.6.2 with an uninstall as well and then loaded IH3 according to the instructions
I then reloaded zen_lightbox-v1.6.2 to ensure that the correct code was used for additional_images.php was correct.

As soon as I installed IH3 in Tools: Image Handler3, my site went blank again

Now I realise that this cannot be a problem with IH3 ( I have another site www.equine-cortaflex.co.uk which runs IH2 perfectly and has not been affected in the same way - even though they run off the same servers (HostPapa) so does anyone please have an idea where I should look

I cannot see any obvious area where there is a conflict.

I will be quite happy to demonstrate the problem with installing IH3 and the subsequent loss of pages if it would help.

kbear:

I am using Version 1.3.9h of Zen Cart and for the past 8 weeks, have been running IH2 with no problems whatsoever

Yesterday to my horror, my site was killed. www.bestfeedsupplements.co.uk

I tried to restore from a back up but still I couldn't see anything under my category tabs.

I started to uninstall mods and got the store back once I uninstalled IH2

I haven't added any mods to the store in the past five weeks and am currently running
zen_lightbox-v1.6.2
multi_cross_sell_v1.00
GoogleAnalytics
google_merchant_center
Easy Populate 1.3.9gp
DPU2
corner_site_seal_1.0
autoTweet3
autoFacebook2

I thought that perhaps changing to IH3 might solve the problem and so uninstalled it as told, removed
zen_lightbox-v1.6.2 with an uninstall as well and then loaded IH3 according to the instructions
I then reloaded zen_lightbox-v1.6.2 to ensure that the correct code was used for additional_images.php was correct.

As soon as I installed IH3 in Tools: Image Handler3, my site went blank again

Now I realise that this cannot be a problem with IH3 ( I have another site www.equine-cortaflex.co.uk which runs IH2 perfectly and has not been affected in the same way - even though they run off the same servers (HostPapa) so does anyone please have an idea where I should look

I cannot see any obvious area where there is a conflict.

I will be quite happy to demonstrate the problem with installing IH3 and the subsequent loss of pages if it would help.

1. what errors appeared in the /cache folder
2. Do any of those mentioned mods touch the same files IH3 uses.

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

lingerieholic:

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

first things I would go to 1.3.9h of zen cart to ensure hackers stay away...have had to replace many stores due to hackers invading and mucking up the works and some have even gotten removed by the host because of it.

then not only do you install IH3 but you also need to get rid of all the images that have _lrg and _med because you only need the one size then IH3 wil handle the other images.

go to the bmz_cache folder and manually delete all folders there

make sure you uploaded all the files to their proper places on your server too

1. You didn't perchance add a url rewrite script recently for friendly urls as i know a couple of them will stuff the popup if they haven't been set up correctly, and that appears to be part of what is effecting the pop-up the coding is showing as
   http://lingerieholic.net/popup_image/pID/108\

instead of

http://lingerieholic.net/index.php?main_page=popup_image&pID=108

I think

2. Image handler doesn't appear to be handling your image at all, all the images being displayed on the page are comimg via your images folder rather than imagehandlers cache.

lingerieholic:

I am using Version 1.3.8a of Zen Cart and tried to fresh install IH3 to speed up the website and use all the wonderful features it can offer.

My website is: www.lingerieholic.net

However the problem is after I follow the instruction to install IH3, the product image in the product description page, as well as the large image when clicked on does not appear.

I cannot see any obvious area where there is a conflict except the first time Admin->Catalog->Catalogues/Products does not works shows syntax error, which was fixed when I upload IH3 files via FTP second time.

Please help.

Thanks

Regards
Jennifer

nigelt74:

1. You didn't perchance add a url rewrite script recently for friendly urls as i know a couple of them will stuff the popup if they haven't been set up correctly, and that appears to be part of what is effecting the pop-up the coding is showing as
   http://lingerieholic.net/popup_image/pID/108\

instead of

http://lingerieholic.net/index.php?main_page=popup_image&pID=108

I think

2. Image handler doesn't appear to be handling your image at all, all the images being displayed on the page are comimg via your images folder rather than imagehandlers cache.

Yes, I have recently installed Simply SEO URLs, that maybe the reason. If that's the case, how do I fix it? Thanks

DarkAngel:

first things I would go to 1.3.9h of zen cart to ensure hackers stay away...have had to replace many stores due to hackers invading and mucking up the works and some have even gotten removed by the host because of it.

then not only do you install IH3 but you also need to get rid of all the images that have _lrg and _med because you only need the one size then IH3 wil handle the other images.

go to the bmz_cache folder and manually delete all folders there

make sure you uploaded all the files to their proper places on your server too

I am so scared to upgrade to 1.3.9h myself as I got quite a few addons. Can someone do it for me? of course with a fee is fine.

RE your comments about IM3, I did clean the bmz_cache by clean it from admin area. Tools->IM3->Admin->Clean image cache. but not too sure what to do after...

Thanks