Forums / Built-in Shipping and Payment Modules / overseas shipping problem

overseas shipping problem

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27 Apr 2011, 4:35 PM

tattooedbrandon

New Zenner

Join Date:: Apr 2011
Posts:: 3
Plugin Contributions:: 0

overseas shipping problem

for some reason anyone outside of the usa can not order through my website, when they go to enter in shipping information, it wants a zip code, but they of course don't have one. below is the error message, anyone have a clue on whats wrong?

United States Postal Service
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

27 Apr 2011, 8:15 PM

spembleton

Zen Follower

Join Date:: Jun 2010
Location:: Holland, MI
Posts:: 232
Plugin Contributions:: 0

Re: overseas shipping problem

I am not an expert, but have to checked to ensure that you have activated at least one international shipping method? It is under the Domestic Shipping methods in the big box on the right.