New Zenner
- Join Date:
- Oct 2010
- Posts:
- 21
- Plugin Contributions:
- 0
Orders suddenly "getting lost" between Paypal & Zen
The website in question has been working fine for years. Now, for no apparent reason, orders are getting lost. Fortunately, it's a low traffic store, so not too many orders have been lost yet. BUT the bad news is (1) the debugger isn't logging any errors, and (2) this has been a quiet problem for a whole week now!
Here's what's happening.
- Customer places an order & is sent to Paypal to make payment.
- Payment processes; customer receives a receipt; merchant receives notice of a payment made BUT it does not include order details!
- NO RECORD of the order shows up in zen cart.:dontgetit
Like I said, no "error" is being logged by the debug utility. (Of course, there's always a chance I did something wrong THERE.)
Has Paypal made any recent changes I should be aware of? I really seems as though the information is getting lost between Paypal on the way back to zen...
I have not made any changes recently to the merchant account settings or anything along those lines. The closest I've come was to trying to change link text definitions in an inactive template's english.php (which inexplicably disrupted the form processing when that template was made active). But even that was put back together.
Any & ALL help is appreciated!
