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I need help I want to bad to get rid of these signs I have followed protocol as subscribed by users but I am not sure where to edit it I went into the developer tools and I found what I was needing to edit but you can't edit from there so in cpanel am I to do it in my files and if so where?

Help new zen user very newbie

Kim:frusty:

https://www.zen-cart.com/tutorials/index.php?article=129

Read ALL the tutorials

Kim... it looks like English is not your home language. There are support forums in other languages. Alternatively, try using Google Translate. That can be helpful sometimes.

:blush: I am from USA and I do speak english but I am having trouble here and the info you sent me doesnt tell me where to go to make all these changes? Help Please:(

A large number of TEXT statements are contained in PHP files. Mostly in the LANGUAGE files.

So, in order to change the text (or remove it), you need to make edits to the PHP language file in which that text is placed.

To access these files on the server, you need to use a FTP PROGRAM.

A FTP program creates a LINK between your home computer, and the server on which your webshop sits.

Do you have a FTP program on your home machine? If you do, do you know how to use it?

I use my host cpanel and I have been doing most of my add ins right through zen

You need to learn to use the right tool for the job.

You need:

1. A FTP program - FILEZILLA is a free program, and you can download it off the WWW. I use a professional program called Ipswitch WS-FTP Pro, and that costs about $50.

You need to INSTALL your FTP program and learn how to use it. Your webhost will have given you FTP LOGIN DETAILS when you opened your hosting account. You can always ask them for these details again. In many cases, your FTP login is the same as your C-Panel login.

2. A PLAIN TEXT EDITOR. (Emerald editor is FREE, and can be found on the WWW). Most files in ZC are edited using a PLAIN TEXT EDITOR. This is to prevent unseen FORMATTING that can occur if you use Word Processing programs, or WYSIWYG html editors.

3. When you have these programs, and you know how to use them, read the TUTORIALS.

So if I upload everything to the FTP then I can actually find things? That would be so cool it that is the case

FTP is used to send files TO and FROM your server. After a program is successfully installed on the server, you should create a FULL BACKUP COPY of the folders and files on your home machine. And you would use FTP to copy these across.

Then, when you have a COPY of all your files, you should get into the habit of editing a LOCAL file (ie: one on your hard drive), backing up its counterpart on the server, then sending the edited copy to the server to occupy the same location as the original.

So... if it is necessary to edit: includes/languages/english/CUSTOM_TEMPLATE/english.php

... you will go to this file on your HOME computer.

You will edit this LOCAL file.

Then, on the SERVER (remote file), you will navigate to the identical location: includes/languages/english/CUSTOM_TEMPLATE/english.php

... and you will RE-NAME the file:
includes/languages/english/CUSTOM_TEMPLATE/english.BAK

Then, you will ftp your LOCAL file:
includes/languages/english/CUSTOM_TEMPLATE/english.php

... to the server, so that it is in the SAME FOLDER (directory) as:
includes/languages/english/CUSTOM_TEMPLATE/english.BAK

In this way, you do NOT edit the file on the server, but by calling it english.BAK, you protect it. If your locally edited file english.php is faulty, you can delete it from the server, and just change english.BAK to english.php again...

Then try again, correcting any mistakes you made the first time.

Thank you so much for all your help. I have now downloaded Filezilla and I am setting it up if you have any more words of wisdom I would greatly appreciate it again thank you for all your help.

Kim:clap: