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Problems with International Customers

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30 Apr 2011, 2:08 PM

doll5272

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Problems with International Customers

I have a site that offers downloadable products so I do not do any shipping and for years I have had no problems I have my shipping settings set to FREE shipping options but now my international customers are running into this error and cannot order from my site

Unable to process payment. Please contact merchant as the shipping address provided by the merchant is invalid and your order must be shipped to that address

My site is resaleclipart.com

30 Apr 2011, 11:58 PM

doll5272

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Join Date:: Feb 2008
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Re: Problems with International Customers

bumping do to no response

1 May 2011, 1:16 AM

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,606
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Re: Problems with International Customers

Please take a look at the posting rules. Bumping is discouraged. If you have more facts to add you may reply to your own thread.

Also note it is the weekend and the expert you need may not be available.