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Blank Screen when setting order to "UPDATE"

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10 May 2011, 1:45 PM
#1
booghaboobaby avatar

booghaboobaby

New Zenner

Join Date:
Nov 2006
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Blank Screen when setting order to "UPDATE"

Site has the latest code but we wanted the "order export" feature that the old site had from when we'd installed the zen cart order manager add -on module which we never got working. I added it again to the upgrade and we now have that feature back but when we set an order to UPDATE and only to update we get a blank screen. Setting an order to "shipped" or "delivered" etc works perfectly fine. We only get the blank screen in firefox. IE gives you:
The website cannot display the page
HTTP 500
Most likely causes:

  • The website is under maintenance
  • The website has a programming error
    What you can try:
  • Refresh the page
  • Go back to the previous page
    More information

Anyone have any ideas why it does this to the "update" function only?

10 May 2011, 1:59 PM
#2
haredo avatar

haredo

Totally Zenned

Join Date:
Apr 2006
Location:
Texas
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Re: Blank Screen when setting order to "UPDATE"

Read this tutorial please. > https://www.zen-cart.com/tutorials/index.php?article=82

Look here for the error log to which .php file is affecting this: root directory/ cache