Multiple Images Problems

Hi Everyone... I am running into issues with multiple images... I have been reading this forum as well as others online, but still cannot seem to get it resolved....

I uploaded the primary image through the GUI... name is candypack.jpg

I uploaded other images via FTP into the same image as candypack.jpg -- names are candypack_01.jpg and candypack_02.jpg

BUT they are not showing up.. I have the additional images attribute set to '1'

What else can be going on? I am using the default template at the moment.

Any help would be appreciated.
MIKE

Your image names are correctly formatted, so this could be a program issue (bad / corrupted PHP files somewhere).

Have you installed any other modules? Some can overwrite the additional_images.php file(s).

If you have followed the template over-rides procedure correctly AND you are aware of any Add-On over-writes that have occurred, you could try loading a fresh set of zencart files to the server, to REPLACE the current core files on the server.

BEFORE you do this, make a full backup or copy of ALL your folders and files that relate to your ZC installation.

No other modules have been installed....

Any other ideas????

Very frustrated! :)
Thanks!

Michael

I tried the suggestion and re-uploaded all PHP.. no changes.. I still cannot get multiple images to show...

Anyone have any other ideas?

thanks!
MIKE

a link to your site, would help

The additional images went via FTP. Did your ftp program use BINARY mode to send them? It could be that they we sent in ascii mode.

Here is the link to the item...

http://pezmonster.com/store/index.php?main_page=product_info&cPath=2&products_id=5

I did upload as binary....

Anyone have any ideas?

Thanks,
MIKE

Here are the links to the pics:

http://www.pezmonster.com/store/images/storeimages/colacandy.jpg

http://www.pezmonster.com/store/images/storeimages/colacandy_01.jpg

http://www.pezmonster.com/store/images/storeimages/colacandy_02.jpg

Thoughts? I gotta be doing something wrong!!!
Thanks,
Mike

Look at your setting in

admin > catalog > product type > general > at far right select "edit layout > look for Show Product Additional Images > make sure it is set to "1"

Look at the source code!

Additional images are there, for some reason they are being hidden, I have seen this before but i can't remember where (I'll have a look soon)

You seem to have a partial install of image handler, that shouldn't cause a problem unless it is a very very old versions

Ok either complete the install of Image handler or remove it completely as something is screwy with the code for additional images, the additional images are there, just look in the source code, but something not right, and i can't figure it out.

Zencarts classic template doesn't suffer this problem,
Image Handler 3 (or the older Image handler 2) don't suffer from this problem either

So my recommendation is either

a) remove image handler completely and go back to the original stock files that you would have backed up

or

b) Install image handler completely, by putting in the correct files and folders and renaming them, in your case all the "your template" folders will need to be renamed to classic

Thanks for the help guys... I got it -- had to re-install ZC thought.... I couldn't fix it by re-installing as suggested.. oh well.. no big loss since I am just starting out.

Thanks again!
MIKE