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Problem with "Confirm The Order"

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13 May 2011, 2:23 AM
#1
andycowboy avatar

andycowboy

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Problem with "Confirm The Order"

Good evening!

I'm using ZC 1.3.9h w/bluestrip reloaded.

I tried to place a couple orders, and have a problem. I've looked through the threads, and can't find anything specific to this....

(1) I placed an order using "Pay by check" - when I clicked on "Confirm The Order", I got a page with the following error: 500-Internal Server Error.

(2) I cleared the shopping cart and did the same thing, with the same results.

(3) I cleared the cart again and tried to do the same thing using the PayPal payment option. Same error showed up.

To add to this, the first 2 orders showed up in the admin panel as new orders, but the 3rd one didn't. Any suggestions?

Thanks to everyone in here - the information has always been helpful!

Have a great evening, and God bless!

13 May 2011, 2:39 AM
#2
haredo avatar

haredo

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Re: Problem with "Confirm The Order"

Please report back with any errors in this folder:> root directory/ cache

13 May 2011, 11:41 AM
#3
andycowboy avatar

andycowboy

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Re: Problem with "Confirm The Order"

Good morning, haredo!

I finally figured out what you're asking. There are numerous MyDEBUG files dated the 8th. Three of them show this, with different times:

*[08-May-2011 09:48:48] PHP Warning: require(includes/initsystem.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in D:\Hosting\XXXXXXX\html\includes\application_top.php on line 139

[08-May-2011 09:48:48] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/initsystem.php' (include_path='.;C:\php5\pear') in D:\Hosting\XXXXXXX\html\includes\application_top.php on line 139
*

There are 4 other files with the following message:

*[08-May-2011 14:07:48] PHP Warning: require(DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in D:\Hosting\XXXXXXX\html\xxxxxxxxxxxxx\includes\languages\english.php on line 54

[08-May-2011 14:07:48] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php' (include_path='.;C:\php5\pear') in D:\Hosting\XXXXXXX\html\xxxxxxxxxxxxx\includes\languages\english.php on line 54
*

NOTE: I put the "x" in the spots above.

I looked at these lines in the files, but I'm not sure what I'm looking for, since I'm still trying to figure out php.

Is this what you're looking for?

Have a great day, and God bless!

13 May 2011, 2:53 PM
#4
haredo avatar

haredo

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Re: Problem with "Confirm The Order"

Both of these issues deal with logging into the admin panel...
Which I believe you solved a couple days ago...

Wait for another zenner to read this thread, but my guess is to delete these errors and then log into the admin panel again and see if this creates another error and we will go from there...