Forums / Built-in Shipping and Payment Modules / Not shipping to a zone that is included

Not shipping to a zone that is included

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19 May 2011, 3:36 PM
#1
winnerwifel avatar

winnerwifel

New Zenner

Join Date:
May 2011
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2
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0

Not shipping to a zone that is included

Singapore is included in my shipping zones (SG in zone 3)
But the customer was told that there is no shipping to Singapore after going through shopping and checkout procedure.
Is the problem based on the way she wrote her address? I have shipped to Singapore before with no problem.

Any tips are most appreciated, thanks!

21 May 2011, 6:58 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Not shipping to a zone that is included

What are all the settings in your Zone Rate zones shipping module?

Linda McGrath
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