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Shipping Estimator for Non-Logged In Customers

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21 May 2011, 3:21 AM
#1
donna_joe avatar

donna_joe

New Zenner

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Apr 2011
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Shipping Estimator for Non-Logged In Customers

On our site, when NON-logged in customers attempt to estimate their shipping costs by designating their "country" , their "state/province" and their "post/zip code", the feature does not work.

If a customer is logged in, the shipping estimator works, but when they are NOT logged in it does not work.

How can I fix this?

21 May 2011, 3:50 AM
#2
dbltoe avatar

dbltoe

Totally Zenned

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N of San Antonio TX
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Re: Shipping Estimator for Non-Logged In Customers

what shipping method?
Store Status?
Customer Approval Status?
Zone set in shipping?

22 May 2011, 5:36 AM
#3
donna_joe avatar

donna_joe

New Zenner

Join Date:
Apr 2011
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Re: Shipping Estimator for Non-Logged In Customers

Our default shipping method is USPS, but we also offer UPS. I am not sure what you are asking when you say "Customer Approval Status". The zone set in our shipping module is "none".

Thanks for your help.