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coupon calculated after shipping

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25 May 2011, 8:13 PM
#1
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helpme

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coupon calculated after shipping

I have free shipping set up for $50 and above. I can't get the coupon to come up after the shipping so that if they use a coupon and the total goes below $50, they have to pay shipping.
here are my order totals:
Discount Couponot_coupon210
Gift Certificatesot_gv830
Shipping Insuranceot_insurance500
Reward Pointsot_reward_points180
Reward Points earnedot_reward_points_display1000 Shippingot_shipping200
Sub-Totalot_subtotal100
Taxot_tax300
Totalot_total999

28 Jul 2011, 11:32 AM
#2
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bendlikewillow

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Re: coupon calculated after shipping

Hi there - yes, we have the same problem.

  • customers get free shipping if they spend over £35
  • customer buys goods at £35 +
  • customer selects free shipping
  • customer adds coupon and their order becomes worth less than £35 so they should now be paying for shipping, which encoirages them to spend mopre until their order with the discount applied comes to more than £35

But this doesn't happen and they still get free shipping - hence discount and free shipping, double whammy.

We're using 1.3.9h and were hoping this issue would be solved. Can anyone help please? I thought one way of solving this might be to take the card details and the discount xcoupon in step one of checkout, then do the shipping options in step two, but hey I'm npot sure that would work even if I knew how to switch them around.

Any help or ides appreciated!

28 Jul 2011, 11:34 AM
#3
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swguy

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Re: coupon calculated after shipping

Nothing is built in to do this; you have to write code.

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28 Jul 2011, 11:49 AM
#4
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bendlikewillow

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Re: coupon calculated after shipping

Thanks for the fast reply Scott and no problem I'll stop looking and start thinking about writing code! - best regards Mick