Sold To:/Ship To: Info missing from Invoice & Packing Slip

I'm running a new install of Zencart v1.3.9h with no addons.
MySQL client version: 5.0.92
PHP Version: 5.2.17
Paypal Express Checkout rev1.3.9h
The problem started from the first orders placed.

I've found every answer I've needed in the forum up until this one. There are similar posts but unfortunately none with a solution that work for me.

The issue I'm having is when an order is placed the customer's information is processed correctly and formatted and sent correctly via email and the payment is processed through Paypal but the information for 'Customer:', 'Sold To:', 'Ship To:' doesn't show up on the Invoice or Packing Slip under Admin >> Orders, though the phone number and email address do show up. However, the missing information IS available by clicking on edit - but not in the Customer and address fields, it shows up in the green highlighted area.

I checked the database and all the customer information is in the database as it should be. Also, under orders in phpMyAdmin the customers_address_format_id = 2 (I read this setting seemed to be the issue if incorrectly set to 6, not the issue here).

Zencart works great, just having this one issue. So, how can I get the missing info to be displayed?

Any help is very much appreciated.
Thank you

Here is some of the invoice.php. Would the 1 I highlighted in red need to be a different value? I'm just looking for something consistent with the missing info.

<td class="main"><b><?php echo ENTRY_CUSTOMER; ?></b></td> </tr> <tr> <td class="main"><?php echo zen_address_format($order->customer['format_id'], $order->customer, 1, '', '<br>'); ?></td> </tr> <?php } ?> <tr> <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2"> <tr> <td class="main"><b><?php echo ENTRY_SOLD_TO; ?></b></td> </tr> <tr> <td class="main"><?php echo zen_address_format($order->billing['format_id'], $order->billing, 1, '', '<br>'); ?></td> </tr> <tr> <td><?php echo zen_draw_separator('pixel_trans.gif', '1', '5'); ?></td> </tr> <tr> <td class="main"><?php echo $order->customer['telephone']; ?></td> </tr> <tr> <td class="main"><?php echo '<a href="mailto:' . $order->customer['email_address'] . '">' . $order->customer['email_address'] . '</a>'; ?></td> </tr> </table></td> <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2"> <tr> <td class="main"><b><?php echo ENTRY_SHIP_TO; ?></b></td> </tr> <tr> <td class="main"><?php echo zen_address_format($order->delivery['format_id'], $order->delivery, 1, '', '<br>'); ?></td> </tr> </table></td>

And under Admin >> Configuration >> Shipping/Packaging the display order settings are:

Display Order Comments on Admin Invoice 2
Display Order Comments on Admin Packing Slip 2

Bueller.......Bueller.......anyone?

I have the same problem. Help would be great.
I am using 1.3.9h with some add ons like lightbox and css flyout menu.

Found this

http://www.zen-cart.com/forum/showthread.php?t=153143

post#6

worked for me.