Zen Cart Logo
Forums / Setting Up Categories, Products, Attributes / problem when I insert a new product

problem when I insert a new product

Views: 997

Results 1 to 4 of 4
4 Jun 2011, 10:44 AM
#1
bahaa87 avatar

bahaa87

New Zenner

Join Date:
Jul 2010
Location:
Syria
Posts:
32
Plugin Contributions:
0

problem when I insert a new product

Hi all,
thank u very much 4 u.
I have a zen cart v1.38 and it was working correctly, but when my host update the server, I found this problem:
when I insert a new product and after review, this message appeare:

2006 MySQL server has gone away
in:
[select languages_id, name, code, image, directory from zen_languages order by sort_order]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
2006 MySQL server has gone away
in:
[select count(*) as total from zen_sessions where sesskey = 'f7774747dd670f5b4f8756c4d8d45ba0']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

And I can't insert any product, but all thing else up to now work well.

note: updating the products work correctly.

what's wrong?
Please help me.

thank you.

============
my site is:
Movies City
cart.mc4sy.com

4 Jun 2011, 11:00 AM
#2
bahaa87 avatar

bahaa87

New Zenner

Join Date:
Jul 2010
Location:
Syria
Posts:
32
Plugin Contributions:
0

Re: problem when I insert a new product

I try to copy one product and then edit it. It works correctly too

4 Jun 2011, 11:19 AM
#3
haredo avatar

haredo

Totally Zenned

Join Date:
Apr 2006
Location:
Texas
Posts:
6,176
Plugin Contributions:
0

Re: problem when I insert a new product

Take a look at this thread:

http://www.zen-cart.com/forum/showthread.php?t=56436&highlight=BLOB

I would take the time and upgrade to 139h for the latest security against nasty hacks.. :cool:

4 Jun 2011, 2:49 PM
#4
bahaa87 avatar

bahaa87

New Zenner

Join Date:
Jul 2010
Location:
Syria
Posts:
32
Plugin Contributions:
0

Re: problem when I insert a new product

haredo:

Take a look at this thread:

I would take the time and upgrade to 139h for the latest security against nasty hacks.. :cool:
thank you for your reply
I try this code

ALTER TABLE db_cache CHANGE COLUMN cache_data cache_data MEDIUMBLOB

then this

change cache tracking size

TRUNCATE TABLE db_cache;
ALTER TABLE db_cache CHANGE cache_data cache_data mediumblob;

but no change. :(
I'll try to upgrade to 139h.

thank you very much