Paypal error: Return to Merchant

8 Jun 2011, 1:04 AM

New Zenner

Join Date:: Jun 2011
Posts:: 24
Plugin Contributions:: 0

Paypal error: Return to Merchant

Hi, All the other treads about this is from 2007, so I ask here to see if you know about this error.

I get this when trying to check out.
Im using paypal standard.

Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address

I've tried to change the address several times, but with no luck.

best regards
Morten

8 Jun 2011, 7:27 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Paypal error: Return to Merchant

It would be better to switch to Express Checkout instead, since it's the same thing but more reliable. However if you have a business reason for sticking with Standard, change the setting for that module in your ZC admin for Shipping Address Requirements from 2 to 0. If that doesn't help, change Address Override from 1 to 0.