Blank page on checkout

8 Jun 2011, 10:29 PM

#1

New Zenner

Join Date:: Jan 2011
Location:: Hamilton, MI
Posts:: 4
Plugin Contributions:: 0

Blank page on checkout

I am using 1.3.9. I have added the UPSXML shipping module to it. i have one other sites where I added the module and it appears to be working fine. The customer can add items to their cart, but when they click on checkout, they get a blank page. At the blank page the URL shown is: http://fitness19store.tprintusa.net/index.php?main_page=checkout_shipping

This is probably something dumb, but I am lost where to look. Please help.

Thanks,

8 Jun 2011, 10:35 PM

#2

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,887
Plugin Contributions:: 20

Re: Blank page on checkout

Neat trick is to scroll to the bottom of this page. Several like posts there.

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8 Jun 2011, 11:52 PM

#3

tprint1

New Zenner

Join Date:: Jan 2011
Location:: Hamilton, MI
Posts:: 4
Plugin Contributions:: 0

Re: Blank page on checkout

Found the problem. I did not have Country of origin entered. Interesting consequence.

9 Jun 2011, 12:15 AM

#4

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,887
Plugin Contributions:: 20

Re: Blank page on checkout

Thanks for posting the solution. It's amazing how many times the "same problem" winds up with a different fix.:yes:

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