Trouble with installing zencart of GODADDY?

I am using the newest zencart, version 1.3.9h. I downloaded and installed it into my godaddy server which seemed to work out OK... but when I brought it up (https://www.strawberrykoi.com/zencart) it brings me to a page saying I need to click the following link to proceed to installing my zencart... Problem is, which I click it, I only receive a "500 (Internal Server) error page. I am very new to dealing with this kind of thing, and I feel so lost... does anyone have an idea of what I should do?

Thank you so much!

Is is best to call Go Daddy and give them the error message...

Sorry, I think I posted this to the wrong fourum... I have a windows server, not a Linux.

I am using the newest zencart, version 1.3.9h. I downloaded and installed it into my godaddy server which seemed to work out OK... but when I brought it up (https://www.strawberrykoi.com/zencart) it brings me to a page saying I need to click the following link to proceed to installing my zencart... Problem is, which I click it, I only receive a "500 (Internal Server) error page. I am very new to dealing with this kind of thing, and I feel so lost... does anyone have an idea of what I should do?

Thank you so much!

installed it into my godaddy server
Suggest you search forums for reviews on godaddy servers.

Definitely need to talk to your hosting company. Their servers probably aren't capable of handling the security protections of the .htaccess files in Zen Cart.
https://www.zen-cart.com/tutorials/index.php?article=63

Misty, I did...

Drbyte, I will try it. Thanks for being helpful :)

So I got ahold of godaddy support, and what they said was I need to configure my configure.php file to solve the problem but nothing more.

Does anyone know what I should I do to correct the configure.php file...?

Google this and look for a similar threads on the same issue:

Paste and copy this wording into google:

site:www.zen-cart.com 500 (Internal Server) error page Go Daddy

The problem is probably not the configure.php files - it's far more likely to be GoDaddy that's the problem.

Vger

UPDATE:

I am including my update status so that others in a similar sticky situation will have an option to try. It turns out it really wasn't zencart's fault nor Godaddy's, but rather my own by choosing the web hosting windows option. I switched it to Linux, and it's totally fine now.

Thanks peeps!

Your choice of GoDaddy is still a bad one.

Bear in mind that they do not configure their servers for rubust and efficient eCommerce. They run a cheap operation, because a lot of the configuration needed for eCommerce requires cost. GoDaddy does not like the word "cost".

Over the years we have helped scores of zencart site owners move off GoDaddy after problem upon problem upon problem.

Move now, WHILE YOU CAN...

If you intend to take your online business seriously, then take my advice. You HAVE to (as indeed does everyone who wants to do eCommerce properly) host with a company that configures their equipment to handle it.

If you choose to stay with them, expect to come to the forum in tears many times in future...

I'm not too surprised... after reading around, I saw a lot of members saying the same thing. Moving is a hassle... so I wasn't sure when I would be ready to do it, although I figured I'd need to.

In which case, who do you recommend? Bluehost?

Make a selection from any of the CERTIFIED HOSTS (see link above).

Moving a site takes about 20 minutes... and in some cases, your new CERTIFIED HOST may offer to do the move for you FOR FREE.

After opening an account, the site gets moved, you do a NS update, and in a couple of hours your site is live again.

JDI (don's delay)
*

• JDI = Just Do It*

I used to have my eCommerce site on Godaddy's servers but due to many issues like email and lack of gzip support, I moved it out to be hosted elsewhere. Glad I did...I got both these options resolved and cheaper hosting fees.