Products don't show in category

v1.38
PHP Version 5.2.13
Linux/Apache

This store has 2 categories. In one category the products how up just fine. In the other category the category page come up, category description, but no products show. If I go to new products they are there just not in their individual category.

I have installed the debug tool and no errors have been generated.

Any ideas or help appreciated,

thank you,
betty

Where is this?

What if any addon modules do you have installed?

kobra:

Where is this?

What if any addon modules do you have installed?

Hi Kobra,

The site is: http://carefreeoriginals.com

There are a few mods installed. I think they are (sorry has been installed for a couple of years so brain fuzzy):

Image handler
News & Articles Management
About us page
Easy Populate
USPS Autofill
Google Analytics
Google Base Feeder
RSS
Return Authorization
Column Layout (the one written by Dr. Byte)
Database back-up
Google XML Sitemap

Thank you,
betty

I have seen a quirk with Image handler where if the uploaded image is too large it can break function

It appears that you might have large images so check ALL images and the cat image for byte size in that category and if you have large ones try making them smaller

Or delete them temp and see if it corrects then resize them

kobra:

I have seen a quirk with Image handler where if the uploaded image is too large it can break function

It appears that you might have large images so check ALL images and the cat image for byte size in that category and if you have large ones try making them smaller

Or delete them temp and see if it corrects then resize them

I have run into that quirk also. Normally though the images won't show up in product entry/edit when that happens and they are showing up just fine there. Also they show when looking at All Products and New Products, just not in their category. I will double check them though.

thank you,
betty

I noticed that the category image is not displaying
So this image is not used for products all

In products all I only see 2 items

kobra:

I noticed that the category image is not displaying
So this image is not used for products all

In products all I only see 2 items

That's weird because if I go to: http://carefreeoriginals.com/index.php?main_page=index&cPath=13

I see both the category images. However just in case I saved the category image again only at a smaller resolution. It is still the original size (300x300) but is now only 53k in size as opposed to 243k originally. It didn't change the products not showing issue.

So still taking your expert advice :blush: I downloaded the first image to the products, resized it and the products started to show up.

Thank you so much for your advice and reminding me about the image quirk. That seems to have been the issue.

betty