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FedEx Ship Manager API Terminating? Addon module suddenly stopped working

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9 Jun 2011, 1:17 PM
#1
cabinetguy avatar

cabinetguy

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FedEx Ship Manager API Terminating? Addon module suddenly stopped working

I have used the fedex shipping module for years and I had dropped it about two months ago while using Ceon's Advanced Shipper module. I have decided to return to fedex but for some reason my fedex module is not working.

I have a good account as I have never stopped using it. I have verified all the info on the Module setup but it is not retrieving a meter number... I do have the meter set to NONE

any ideas...i need my fedex....

Keith

11 Jun 2011, 1:21 PM
#2
popsshop avatar

popsshop

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Hi folks

Received a letter from FedEx a couple of days ago that states :

*"This is an urgent message about your account ending in ****. According to our records, you're using FedEx services through FedEx Ship Manager API and FedEx Ship Manager Direct electronic shipping solutions.

All FedEx Ship Manager API and FedEx Ship Manager Direct functionality will be terminated by May 2012. To continue submitting FedEx transactions through your website, intranet or software, you'll need to integrate FedEx Web Services with your solutions. Failure to take action will result in your integrated systems losing a connection to FedEx.

By swithching to an updated solution, you'll have access to FedEx services that can better meet your business needs.

If you have any questions, go to fedex.com/developer or email our support desk at [email protected]."*

Are we going to have such an upgrade? I'm sure that I am not the only one who has received this letter.

Just checking, folks.

AND, thanks to all of our development teams and contributors.

Fred
https://www.pops-shop.com

Fred Wilson - https://www.pops-shop.com
Light travels faster than sound, which is why some people appear bright until you hear them speak.

11 Jun 2011, 1:30 PM
#3
rjspomer avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

I just received the same letter.

13 Jun 2011, 4:04 PM
#4
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Having the same problem, but mine was working and then just a week ago has stopped working.
Trying to figure out what updates that were made that may have caused this, but I don't see anything on my end.

Christy Smith
Cassie Designs and Development
https://www.cassie-designs.com

13 Jun 2011, 5:23 PM
#5
stevesh avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

I haven't used Fedex, but some recent posts here suggest that they changed the way they do things in the last couple of weeks. You might check with them.

14 Jun 2011, 11:16 PM
#6
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Fedex has made changes, the way the old zencart contribution looks for the information returned by fedex no longer works.... a new version of fedex mod needs to be created. I was able to get my meter rolled back to the way it was but this is just a temp fix... come march if no new add on script is made we will have to move to UPS..

14 Jun 2011, 11:18 PM
#7
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

got the same letter... i was able to get my meter rolled back for now but this is a temp fix.... New add on needed...

15 Jun 2011, 1:24 AM
#8
icikite avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

What do you mean by meter rolled back?
Thanks.

15 Jun 2011, 3:48 PM
#9
royal avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Hello,

Numinix has the FedEx Web Services Shipping addon. Check here. Make sure that you have your Meter ID from FedEx.

Pre-Owned Books and Second Hand Stuff: http://www.onlineyardsale.ca

5 Jul 2011, 12:16 PM
#10
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Royal:

Hello,

Numinix has the FedEx Web Services Shipping addon. Check here. Make sure that you have your Meter ID from FedEx.

For the new module, you will need to go to fedex DRC at fedex.com/us/developer and obtain a meter for web services module (nine digit meter), it is not the same as your old api meter (seven digit meter) The old api meter will not work since web services also requires the use of two additional credentials, a key and a password. You will need to accept new terms and conditions then obtain credentials from the move to production section of the site.

Note: you can no longer obtain meters for the older api as of June1, 2011. So if you install a shipmanager api or ship manager direct module, dont expect it to work.

19 Jul 2011, 4:11 PM
#11
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Thank you for the Info.

I have installed the web service module and obtain a test account from FedEx. But when I try to check out from my cart, it gives me a empty page. Do I have to get a production key?

19 Jul 2011, 6:08 PM
#12
zoftheashes avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

Hello,
I've purchased the installation for the new FedEx mod and it still is not working. No shipping rates appear and I receive the following error message:

Error in processing transaction.

WARNING
crs
556
There are no valid services available.
There are no valid services available.

Any ideas would be greatly appreciated.

Also I would like to note that no where in the Admin FedEx shipping module is there a space to enter user name and password along with signature... Only an account number and meter number. Is this normal as well, or did I mistakenly have the wrong module installed?

19 Jul 2011, 6:22 PM
#13
drbyte avatar

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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

ZoftheAshes:

I've purchased the installation for the new FedEx mod and it still is not working.
You need to speak with whomever you purchased it from.
Commercial software/addons are not supported here.

.
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19 Jul 2011, 6:36 PM
#14
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Re: FedEx Ship Manager API Terminating? Addon module suddenly stopped working

I know, and have been but they seem to take their time. The provider is Numinix which I've seen plenty of people post about their FedEx module here so was hoping someone else ran into a similar issue and found a solution...