New customer can not sign up -blank page

14 Jun 2011, 1:27 PM

#1

New Zenner

Join Date:: Apr 2010
Location:: BC, Canada
Posts:: 22
Plugin Contributions:: 0

New customer can not sign up -blank page

I have the v1.3.9h installed. When I tested it, I found that when new customer submit the form, the page is redirected to create_account page which is blank. The correct page should be create_account_success.
Any suggestion to fix the problem?

14 Jun 2011, 1:37 PM

#2

haredo

Totally Zenned

Join Date:: Apr 2006
Location:: Texas
Posts:: 6,185
Plugin Contributions:: 0

Re: New customer can not sign up -blank page

Are you using a custom template?
Report back here with any errors in this folder

root directory/ cache

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15 Jun 2011, 2:47 AM

#3

jisul

New Zenner

Join Date:: Apr 2010
Location:: BC, Canada
Posts:: 22
Plugin Contributions:: 0

Re: New customer can not sign up -blank page

Thx, here is the error message:
"includes\languages\english\html_includes\define_privacy.php on line 15"

15 Jun 2011, 3:04 AM

#4

jisul

New Zenner

Join Date:: Apr 2010
Location:: BC, Canada
Posts:: 22
Plugin Contributions:: 0

Re: New customer can not sign up -blank page

There is another one:

PHP Parse error: syntax error, unexpected T_STRING in ..............includes\languages\english\create_account.php on line 42

That should be the last line of create_account file.

15 Jun 2011, 3:17 AM

#5

jisul

New Zenner

Join Date:: Apr 2010
Location:: BC, Canada
Posts:: 22
Plugin Contributions:: 0

Re: New customer can not sign up -blank page

I fixed the problem by uploading the create_account file.

15 Jun 2011, 6:21 AM

#6

haredo

Totally Zenned

Join Date:: Apr 2006
Location:: Texas
Posts:: 6,185
Plugin Contributions:: 0

Re: New customer can not sign up -blank page

Nice your site for customers is up and ready to take orders, ty for posting your solution ...

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