Black page on check out, please help!

15 Jun 2011, 1:30 AM

#1

Zen Follower

Join Date:: Jun 2011
Posts:: 113
Plugin Contributions:: 0

Black page on check out, please help!

Hello everyone,

as i add a product to my cart and do a text check out, when i hit the payment method page, the pages does not load and stays white, could someone help me pleae i have o idea what to do?>

Thanks

15 Jun 2011, 1:35 AM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Black page on check out, please help!

Blank pages
https://www.zen-cart.com/tutorials/index.php?article=82

15 Jun 2011, 2:18 AM

#3

snaggle

Zen Follower

Join Date:: Jun 2011
Posts:: 113
Plugin Contributions:: 0

Re: Black page on check out, please help!

Hello, thanks, i am getting this error code

[14-Jun-2011 20:12:36] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/content/01/7784001/html/snagglessharkteeth/includes/languages/english/modules/shipping/zones.php:59) in /home/content/01/7784001/html/snagglessharkteeth/includes/functions/functions_general.php on line 45

could you helo me

15 Jun 2011, 12:25 PM

#4

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Black page on check out, please help!

/includes/languages/english/modules/shipping/zones.php
Try checking this file for byte size and maybe just replace it with a fresh copy

15 Jun 2011, 11:29 PM

#5

snaggle

Zen Follower

Join Date:: Jun 2011
Posts:: 113
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Re: Black page on check out, please help!

Thanks Kobra, where would i find a fresh copy of this file?

Thanks heaps

16 Jun 2011, 12:21 AM

#6

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Black page on check out, please help!

The various versions are available on source forge

http://sourceforge.net/projects/zencart/files/CURRENT_%20Zen%20Cart%201.3.x%20Series/

You failed to state what version you are using

16 Jun 2011, 12:33 AM

#7

snaggle

Zen Follower

Join Date:: Jun 2011
Posts:: 113
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Re: Black page on check out, please help!

thanks again

i am using version 1.3.9

16 Jun 2011, 3:09 AM

#8

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,781
Plugin Contributions:: 11

Re: Black page on check out, please help!

There are 8 different versions of 1.3.9 -- a - h

16 Jun 2011, 7:54 AM

#9

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Black page on check out, please help!

All versions available at the link I posted

17 Jun 2011, 12:46 AM

#10

webgoddessih

New Zenner

Join Date:: May 2011
Posts:: 3
Plugin Contributions:: 0

Re: Black page on check out, please help!

v1.3.9h
Advanced shipping installed
Did install fedex module, but uninstalled it

I too am having a blank page at step 3 of checkout. I had installed paypal previously and tested it. I replaced the zones.php as suggested with a fresh one, but no change.

Help.

17 Jun 2011, 1:55 AM

#11

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,781
Plugin Contributions:: 11

Re: Black page on check out, please help!

@kobra
Yep, just wanted to make sure Snaggle knew to get the right files for the version being used.:yes:

Of course, it's never too late (or early) to upgrade to 1.3.9h.