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In-Stock Products appear as 'Sold Out'

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15 Jun 2011, 5:38 PM
#1
tamuren avatar

tamuren

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In-Stock Products appear as 'Sold Out'

Hello, I am using the latest version of zen cart. I am trying to add new products to my page, but when a customer visits the product page the products says it is sold out. It says this, while ALSO saying there are three units in stock. Is there an option that makes the products out of stock by default?

[IMG]http://img861.imageshack.us/img861/6329/unledear.png[/IMG]

*A logical fallacy. *

15 Jun 2011, 5:57 PM
#2
ajeh avatar

ajeh

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Re: In-Stock Products appear as 'Sold Out'

If the products_quantity is <= 0 it will be marked as Sold Out ...

15 Jun 2011, 6:25 PM
#3
tamuren avatar

tamuren

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Re: In-Stock Products appear as 'Sold Out'

Ajeh:

If the products_quantity is <= 0 it will be marked as Sold Out ...

[IMG]http://img715.imageshack.us/img715/9813/unledvmt.png[/IMG]

I don't see anything labelled 'products_quantity', but I do see 'Product QTY Units', which is labelled 2. Where is this 'products_quantity' you speak of?

15 Jun 2011, 6:38 PM
#4
ajeh avatar

ajeh

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Re: In-Stock Products appear as 'Sold Out'

The settings for:
Product Qty Minimum:
(the minimum quantity the customer must order to purchase)

Product Qty Maximum:
(the maximum quantity a customer may order - 0 means as many as they want to order)

Product Qty Units:
(the quantity units is the increment, meaning when set to 2, for example the customer must order 2, 4, 6, 8, 22, etc.)

The products_quantity is the number of Products on hand ... this is set on the ...
Products Quantity:

15 Jun 2011, 6:39 PM
#5
ajeh avatar

ajeh

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Re: In-Stock Products appear as 'Sold Out'

Note the defaults are:

Product Qty Minimum: 1
Product Qty Maximum: 0
Product Qty Units: 1

17 Jun 2011, 1:34 PM
#6
tamuren avatar

tamuren

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Re: In-Stock Products appear as 'Sold Out'

Thank you Ajeh, I now better understand that the 'Product Qty Units' field is for. I also found the quantity box underneath the product description.

...As a side note, I'd prefer 'Products Quantity' to be closer to the other quantity-related fields.