Editing Product Descriptions

I would like to make some minor edits to some of my product descriptions, however when I go to Catalog/ Categories/Products / select a category and then attempt to edit a product, the product name and description disappear. Is it possible to edit the descriptions without having to recreate them in entirety? Thanks in advance.
N.

Please provide the information as outlined in the "about Posting" link above

And include if this is a fresh install or an upgraded install

Yous is more like "I have a problem - -can you guess what it is"??

Zen Cart 1.3.9h
Database Patch Level: 1.3.9h
v1.3.9h [2011-06-15 10:17:53] (Fresh Installation)

Just installed, no upgrades, no addons.

And the server details??

You should include answers to all of these questions:
* What version of Zen Cart?
* Is it a new install or an upgrade?
* What the addons/contributions you have installed?
* What customizations have you made?
* What type of server are you using?
* Are you installing locally?
o What operating system?
* What version of PHP is installed on the server?
* What version of MYSQL is installed on the server?
* What you were doing when your problem occurred?
* What are the steps to reproduce the problem?
* Have you attempted to fix the problem?
o What steps have you taken?
* Any other details that might be important, i.e. the port number

I wanted to add on - that I am experiencing the exact same thing on my fresh install. (installed 2 days ago - no customizations)

I've added several products to the inventory, and when I go back to edit text of the description - the text is completely gone from the entry. The missing text is in the following text-edit fields:

Product Name
Product Description
Product Model

You should include answers to all of these questions:

• What version of Zen Cart?
  1.3.9h

• Is it a new install or an upgrade?
  Fresh brand new install

• What the addons/contributions you have installed?
  None

• What customizations have you made?
  None

• What type of server are you using?
  Apache

• Are you installing locally?
  No

o What operating system?

• What version of PHP is installed on the server?
  5.1.6 (Zend: 2.1.0)

• What version of MYSQL is installed on the server?
  MySQL 5.0.77

• What you were doing when your problem occurred?
  Editing a product that I had already entered into the products listing.

• What are the steps to reproduce the problem?
  Create a product, give it a product name, product description, model number, and then click "preview", then click "insert". Go back to the listing for the products, click the "Edit" button, and wha-la... the descriptive text is missing from the entry.

• Have you attempted to fix the problem?
  o What steps have you taken?

I tried using a different browser (IE instead of my normally used FireFox) - same results in both browsers.

• Any other details that might be important, i.e. the port number
  Not sure what else to look for...

Hawk:

• What version of PHP is installed on the server?
  5.1.6 (Zend: 2.1.0)

Okay - I think this is the issue - after reading this article:

http://www.zen-cart.com/forum/showthread.php?t=153143

I'll try the fix with my install and see how it goes. I'll also submit a request for PHP to be upgraded to current version.

Thanks,
Hawk

Hawk:

Okay - I think this is the issue - after reading this article:
While you are not the original poster for this thread you have discovered why we ask for the details on your own

Hawk:

I wanted to add on - that I am experiencing the exact same thing on my fresh install. (installed 2 days ago - no customizations)

I've added several products to the inventory, and when I go back to edit text of the description - the text is completely gone from the entry. The missing text is in the following text-edit fields:

Product Name
Product Description
Product Model

You should include answers to all of these questions:

• What version of Zen Cart?
  1.3.9h

• Is it a new install or an upgrade?
  Fresh brand new install

• What the addons/contributions you have installed?
  None

• What customizations have you made?
  None

• What type of server are you using?
  Apache

• Are you installing locally?
  No

o What operating system?

• What version of PHP is installed on the server?
  5.1.6 (Zend: 2.1.0)

• What version of MYSQL is installed on the server?
  MySQL 5.0.77

• What you were doing when your problem occurred?
  Editing a product that I had already entered into the products listing.

• What are the steps to reproduce the problem?
  Create a product, give it a product name, product description, model number, and then click "preview", then click "insert". Go back to the listing for the products, click the "Edit" button, and wha-la... the descriptive text is missing from the entry.

• Have you attempted to fix the problem?
  o What steps have you taken?

I tried using a different browser (IE instead of my normally used FireFox) - same results in both browsers.

• Any other details that might be important, i.e. the port number
  Not sure what else to look for...

Amazing! My search of the forum bought me to your thread. I have the same issue with my fresh install. However, I did not find a fix to the link you posted in a subsequent post:
http://www.zen-cart.com/forum/showthread.php?t=153143

The only difference I have is that I added Image Handler2. That seem to work okay, but when I go to edit a product, the name, description and model number are not populated in the edit screen.

I need a little help here.

Thanks

StanVI:

I need a little help here.
Should start your own thread
And where are your details??

BTW I have a very good friend on St. Croix

I revisited the solution submitted by Hawk. I should have scrolled down further. It worked. My server is running PHP Ver. 4.4.9. This solution worked.

http://www.zen-cart.com/forum/showpost.php?p=953964&postcount=6

Thanks