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USPS not returning estimate (International ONLY)

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20 Jun 2011, 3:45 PM
#1
pfabrick avatar

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USPS not returning estimate (International ONLY)

We're not getting estimates at either the shopping cart view or at checkout for USPS international. Anybody else have an issue today?

20 Jun 2011, 3:52 PM
#2
ajeh avatar

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Re: USPS not returning estimate (International ONLY)

Could you check that you are using the current USPS January 2, 2011 C version on post #26 from this thread:
http://www.zen-cart.com/forum/showthread.php?t=171314

and follow the instructions ...

20 Jun 2011, 4:16 PM
#3
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Re: USPS not returning estimate (International ONLY)

Thanks for the help. We thought we had the latest version installed, however, we must of missed one. After installed this version you recommended, everything is working fine now.

20 Jun 2011, 4:42 PM
#4
ajeh avatar

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Re: USPS not returning estimate (International ONLY)

Thanks for the update that this is now working for you ... :smile:

22 Jun 2011, 2:18 AM
#5
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Re: USPS not returning estimate (International ONLY)

Me too, no USPS for international destinations...what to do next

22 Jun 2011, 12:59 PM
#6
ajeh avatar

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Re: USPS not returning estimate (International ONLY)

Please read post #2 of this thread and follow the thread to get the current USPS January 2, 2011 C version for USPS ...

22 Jun 2011, 4:24 PM
#7
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Re: USPS not returning estimate (International ONLY)

We too are having trouble with International Priority Mail
We do have the Update from January, and apparently have had it since January. But I recopied usps.php into the directory, and then uninstalled and re-installed.
No rate is returned and if we ignore it, at the final page Zen Car flags: "Please select a shipping method" Since International Priority Mail is the only method, there is nothing to select.

Which files should I check?

Oddly enough, it seems to work for Great Britain, but Canada fails. It was a Canadian Customer that brought it to my attention

22 Jun 2011, 4:47 PM
#8
ajeh avatar

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Re: USPS not returning estimate (International ONLY)

What is your Ship From?

What is your Ship To?

What is the weight of the order?

What are your settings in the Configuration ... Shipping/Packaging ...

What are the settings on the right panel when you go to the Modules ... Shipping ... and click on the USPS shipping modules?

22 Jun 2011, 4:49 PM
#9
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Re: USPS not returning estimate (International ONLY)

Upon further investigation, it works for every country except Canada. No matter which Canadian province or postal code I try, it fails.

22 Jun 2011, 4:53 PM
#10
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Re: USPS not returning estimate (International ONLY)

Our setup has been running without issue for a year...so this is odd. Answers below

What is your Ship From?
California, 95747

What is your Ship To?
Anywhere in Canada
What is the weight of the order?
< 1lbs

What are your settings in the Configuration ... Shipping/Packaging ...
Production
Handling fee: $2
Handling is per Order
Tax class: None
Tax basis: Store
Shipping Zone: None
Sort Order: 0
All Packages are Machinable: False
USPS Options: Display Transit Time
Domestic Shipping Methods: Priority
International Shipping: Priority Mail International
Debuf Mode: Off

What are the settings on the right panel when you go to the Modules ... Shipping ... and click on the USPS shipping modules?

22 Jun 2011, 4:56 PM
#11
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Re: USPS not returning estimate (International ONLY)

There is a strike in Canada affecting their mail and USPS is now limiting what shipping methods work ...

You might read this thread that discusses what works and what doesn't ...

22 Jun 2011, 8:31 PM
#12
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Re: USPS not returning estimate (International ONLY)

Apparently Im affected by the Canadian USPS strike too. No shipping quotes are returned from Canada right now. All other countries works fine.

22 Jun 2011, 10:54 PM
#13
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Re: USPS not returning estimate (International ONLY)

USPS does have some choices for Canada:

United States Postal Service (1 x 0.06lbs) (Global Express Guaranteed (GXG) (1 - 3 business days)) $35.50
United States Postal Service (1 x 0.06lbs) (Global Express Guaranteed Non-Document Rectangular (1 - 3 business days)) $35.50
United States Postal Service (1 x 0.06lbs) (Global Express Guaranteed Non-Document Non-Rectangular (1 - 3 business days)) $35.50
United States Postal Service (1 x 0.06lbs) (USPS GXG Envelopes (1 - 3 business days)) $35.50

And UPS has:

United Parcel Service (1 x 0.06lbs) (Worldwide Express Plus) $118.32
United Parcel Service (1 x 0.06lbs) (Worldwide Express) $71.92
United Parcel Service (1 x 0.06lbs) (Worldwide Saver) $69.14
United Parcel Service (1 x 0.06lbs) (Worldwide Expedited) $67.51
United Parcel Service (1 x 0.06lbs) (Canada Standard) $17.79

25 Jun 2011, 6:23 PM
#14
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Re: USPS not returning estimate (International ONLY)

Same here, only Global Express Guaranteed rates are being caculated for Canada... Grrr.

Hello UPS here I come.

Jacob