Having trouble with pictures not showing up

Not sure if this is in the right place.

When I am adding new products to my store and then adding pictures some of the pictures are not showig up. All my pictures are in JPEG formats. I am not sure why it is doing this to some of the pictures and not all of them

I am using the lates ZenCart

Here is the link for my site http://www.handcraftsupplies.com.au/store/index.php?main_page=product_info&cPath=2_39_40&products_id=164

Tanja

tjturner:

Not sure if this is in the right place.

When I am adding new products to my store and then adding pictures some of the pictures are not showig up. All my pictures are in JPEG formats. I am not sure why it is doing this to some of the pictures and not all of them

I am using the lates ZenCart

Here is the link for my site http://www.handcraftsupplies.com.au/store/index.php?main_page=product_info&cPath=2_39_40&products_id=164

Tanja

Can you try naming the image something different

this is the image your site is trying to find

images/D805014 - Dimensional Stickers Butterlies - Flowers 3D Effect.jp

yes the missing g is missing

possibly your image name is too long? try using a shorter name, and where possible try to avoid using spaces in the image name, the only things an image name should be
alphabetical, numerical and _ and - thats all, any other characters may cause problems

nigelt74:

Can you try naming the image something different

this is the image your site is trying to find

images/D805014 - Dimensional Stickers Butterlies - Flowers 3D Effect.jp

yes the missing g is missing

possibly your image name is too long? try using a shorter name, and where possible try to avoid using spaces in the image name, the only things an image name should be
alphabetical, numerical and _ and - thats all, any other characters may cause problems

Thankyou for your help on this. I have now fixed the problem

Tanja

nigelt74:

try using a shorter name, and where possible try to avoid using spaces in the image name, the only things an image name should be
alphabetical, numerical and _ and - thats all, any other characters may cause problems

You should also take heed of this suggestion - and learn about optimising images for the web as well as installing the Image Handler mod. Here's an old, but worth reading :wink: article - https://www.zen-cart.com/tutorials/index.php?article=224