Can't Create Products!!! Hosted on Network Solutions

Can you check the file:
/your_admin_dir/includes/functions/general.php

and confirm that it is the file from v1.3.9h ...

Ajeh:

Can you check the file:
/your_admin_dir/includes/functions/general.php

and confirm that it is the file from v1.3.9h ...

I have replaced it with the /your_admin_dir/includes/functions/general.php
from the original zipped download of 1.3.9h and still no difference how do i check that it is the right file??:unsure:

Download a clean copy of Zen Cart v139h from our home page and unzip it in a clean directory ...

Use that to compare to the files that you are working with ...

Beyond Compare from scootersoftware.com is a good program to check all files ...

If you look in your Zen Cart Admin in the Tools ... Server Info ... what version information do you see about your site? :unsure:

Ajeh:

Download a clean copy of Zen Cart v139h from our home page and unzip it in a clean directory ...

Use that to compare to the files that you are working with ...

Beyond Compare from scootersoftware.com is a good program to check all files ...

If you look in your Zen Cart Admin in the Tools ... Server Info ... what version information do you see about your site? :unsure:

Zen Cart 1.3.9h
Database Patch Level: 1.3.9h
v1.3.9h [2011-06-28 11:30:36] (Fresh Installation)
v1.3.9h [2011-06-28 11:30:36] (Fresh Installation)

I'll try another fresh install but i've done it twice already!!:cry:

I have done a complete fresh install - products-general dosn't work and neither does document-product (didn't realize but it doesn't work on my other store either)

All the others work fine - i can list everything as free shipping and uncheck the free shipping radio button but when a customer looks and the address bar it says something like" ####/index.php?main_page=product_free_shipping_info&cPath=1&products_id=4&zenid=58253118d226c6364a06fa4d7276737d

so if its not free shipping it gets confusing - i am currently trying to compare the free shipping php file to use as the products general file with some edits so it works but i'm not having much luck if anyone has any other ideas or would like to help out i'd appreciate it!

I love Zen-Cart but if i can't get it to work i may have to go to oscommerce wich works fine but... Its not nearlly as good!!!

So... Somebody please help me out!

Thanks in advance

What debug log errors are you seeing now? Make sure the date of the debug log is current ...

If it is the undefined function zen_date_diff then go to your Tools ... Developers Tool Kit ... and in the bottom input box enter:
function zen_date_diff

Select Admin and click Search ...

What comes up?

Ajeh:

What debug log errors are you seeing now? Make sure the date of the debug log is current ...

If it is the undefined function zen_date_diff then go to your Tools ... Developers Tool Kit ... and in the bottom input box enter:
function zen_date_diff

Select Admin and click Search ...

What comes up?

Ajeh,

There is no debug log in my cache!!!

What exactly is happening when you try to add a new product now?

Ajeh:

What exactly is happening when you try to add a new product now?

I enter all the info for the new product and click the preview button and it takes ages to try and bring up the preview page and then times out with "Internet Explorer cannot display the webpage"!!

With the free shipping product it previews in about 2 seconds!!

The address it can't get to come up is "[my address]/[my admin location]/product.php?cPath=1&product_type=1&action=new_product_preview"

This really doesn't make a lot of sense ...

Where did you get your Zen Cart v1.3.9h?

What are you using to upload the files to your server?

What happens if you reload just the files for the directory:
/admin/includes/modules/

Networksolutions is hosting it!

Are you still using NetSol? As far as I know, no one has gotten Zen Cart to run on their servers properly - find a new host.

Ajeh:

This really doesn't make a lot of sense ...
I know i am completely baffled!
Ajeh:

Where did you get your Zen Cart v1.3.9h?
I Downloaded it from Zen-cart but i am thinking maybe it got corrupted somehow during the download!!
Ajeh:

What are you using to upload the files to your server?I use the file manger that my webhoster provides upload the zipped file and them unzip it on the server! I also tried ftping it from my computer (slow!!) but didn't make any difference
Ajeh:

What happens if you reload just the files for the directory:
/admin/includes/modules/
Nothing same problem as before!

I am going to download another compler version of 1.3.9h from http://sourceforge.net/projects/zencart/files/CURRENT_ZenCart1.3.xSeries/ZenCartv1.3.9-FullRelease/zen-cart-v1.3.9h-full-fileset-10262010.zip/download
and try installing it tonight unless you have any other ideas!!

Thanks for you help!

Kim:

Are you still using NetSol? As far as I know, no one has gotten Zen Cart to run on their servers properly - find a new host.

I may have to but i don't want to as i have bought so many years of hosting from them! What i don't understand is if it is the hoster that is causing the problem why do some products load fine?? Such as free shipping???????

can anybody tell me what file/files it uses when you click the preview button on the bottom of the product_general page??

I am trying to create a hack for this issue but... can't seem to get the right pages or something!!!!:dontgetit

I am trying to create a hack for this issue but
The default code works fine

I believe that you are being suggested that it is the host of your choice that is the issue

kobra:

The default code works fine

I believe that you are being suggested that it is the host of your choice that is the issue

Ok got setup with bluehost and everything works Great!!:clap::clap:

Thanks for your help!