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welcome email still uses old logo

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2 Jul 2011, 7:52 PM
#1
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hara

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welcome email still uses old logo

My problem is that even I changed a new header.jpg from xxx.com/email/header.jpg, welcome email sent to customer still appear the old ZC logo. I checked the logo on email the image path is correct. What is tricky?

2 Jul 2011, 8:04 PM
#2
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schoolboy

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Re: welcome email still uses old logo

Close your email program completely, then open it again, and press F5 button (helps clear a cache in some email clients).

2 Jul 2011, 8:12 PM
#3
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hara

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Re: welcome email still uses old logo

Problem solved after changing the logo on backup site(old) in same server (I'm not sure).

2 Jul 2011, 8:16 PM
#4
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schoolboy

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Re: welcome email still uses old logo

hara:

Problem solved after changing the logo on backup site(old) in same server (I'm not sure).

Hmmmmm.... check your LIVE site configure.php files. Make sure they are not referencing files/folders in the "backup" site.

2 Jul 2011, 8:21 PM
#5
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hara

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Re: welcome email still uses old logo

schoolboy:

Hmmmmm.... check your LIVE site configure.php files. Make sure they are not referencing files/folders in the "backup" site.

Thank you!!