Forums / Bug Reports / There was a problem retrieving transaction details. (Field format error: ORIGID missi

There was a problem retrieving transaction details. (Field format error: ORIGID missi

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7 Jul 2011, 3:46 PM

digitalshadow

Totally Zenned

Join Date:: Mar 2009
Posts:: 616
Plugin Contributions:: 0

There was a problem retrieving transaction details. (Field format error: ORIGID missi

v1.3.9h

Payment Status: Field format error: ORIGID missing

7 Jul 2011, 4:47 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: There was a problem retrieving transaction details. (Field format error: ORIGID missi

You posted this in the Bug Reports section.

But, with all due respect, that's not a bug report. That's merely an error message.

7 Jul 2011, 4:49 PM

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: There was a problem retrieving transaction details. (Field format error: ORIGID missi

With thousands using PayPal and not getting this error
How does this qualify as a "BUG"???

Check your module settings

8 Jul 2011, 10:32 AM

digitalshadow

Totally Zenned

Join Date:: Mar 2009
Posts:: 616
Plugin Contributions:: 0

Re: There was a problem retrieving transaction details. (Field format error: ORIGID missi

Checked my settings, as far as I can tell they are fine.

8 Jul 2011, 2:31 PM

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: There was a problem retrieving transaction details. (Field format error: ORIGID missi

Checked my settings, as far as I can tell they are fine.
Enable logging in the module
Perform a few test purchases using another PP account other than your store account as you can not buy from yourself

The resulting log files can be interpreted by someone smart like DrByte

8 Jul 2011, 7:48 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: There was a problem retrieving transaction details. (Field format error: ORIGID missi

Again, I can't see why this was posted as a "Bug Report". There's no information here to explain why you think it's a bug.
Is that message something you're seeing in an email? In your admin? Something that pops up in an SMS on your cellphone or broadcast on your twitter account?
What exactly did you do to cause it to happen? How exactly should I be able to recreate it using a fresh clean install of the current version of Zen Cart? step by step, click by click.