Missing information in the product discription

14 Jul 2011, 5:40 PM

#1

New Zenner

Join Date:: Dec 2010
Posts:: 35
Plugin Contributions:: 0

Missing information in the product discription

Hi all, and thank you for your help,
When I type the product description and update my site, then when I go back to the product description to edit, the whole description is gone what is the problem?
I am using V.1.3.9

I checked the posting and I didn't find a thread for this problem.

Thanks again.

14 Jul 2011, 5:59 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Missing information in the product discription

Old version of PHP.

Ref: http://www.zen-cart.com/forum/showthread.php?p=953964#post953964

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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14 Jul 2011, 6:01 PM

#3

minu

New Zenner

Join Date:: Dec 2010
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Re: Missing information in the product discription

DrByte:

Old version of PHP.

Ref: http://www.zen-cart.com/forum/showthread.php?p=953964#post953964

Thanks for your help.
Godaddy is my hosting company, Do you think they are using old PHP?

Thanks again

14 Jul 2011, 6:08 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Missing information in the product discription

Yikes. GoDaddy's hosting is something most people eventually realize they should never have purchased in the first place.

You can check the PHP version yourself via Admin->Tools->Server Info.

If you need to change the PHP version, log a support ticket with your hosting company.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

15 Jul 2011, 4:20 PM

#5

minu

New Zenner

Join Date:: Dec 2010
Posts:: 35
Plugin Contributions:: 0

Re: Missing information in the product discription

Hi All;
As I read these threads, I came to the conclusion that Godaddy is not a good hosting company. What do you recommend as a good hosting company to go with?

15 Jul 2011, 4:28 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Missing information in the product discription

There's a "Hosts" link at the top of this page for suggestions.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

15 Jul 2011, 8:56 PM

#7

minu

New Zenner

Join Date:: Dec 2010
Posts:: 35
Plugin Contributions:: 0

Re: Missing information in the product discription

Thanks for your help, and God Bless