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PayPal Standard order received, but not showing in my admin

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20 Jul 2011, 6:05 AM
#1
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PayPal Standard order received, but not showing in my admin

I am having a problem with no order showing in the admin, I only know I got an order because I received a email from PayPal telling me a payment was received. I looked in my admin and I see where the customer registered, I clicked on their name,

Account Created: 07/19/2011 Number of Orders: 0

I did a test order and this is how it show on the PayPal website
Total: $100.93 USD
Order summary from [email protected]
Descriptions Amount

https://www.weezeesgifts.com Purchase https://www.weezeesgifts.com Purchase $100.93 Item number: Store Receipt Item price: $100.93 Quantity: 1 Item total $100.93 Total $100.93 USD

20 Jul 2011, 6:09 AM
#2
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Re: PayPal Standard order received, but not showing in my admin

I also have this error in my DEBUGlog [19-Jul-2011 19:53:35] PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in /home/lake2/public_html/weezee/includes/functions/functions_general.php on line 68

20 Jul 2011, 6:50 AM
#3
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Re: PayPal Standard order received, but not showing in my admin

weezee:

Purchase $100.93 Item number: Store Receipt

You're using PayPal Website Payments Standard, and your store isn't successfully receiving/processing incoming order notifications being sent from PayPal to your store.
If you're going to use that module, you need to make sure everything is working exactly perfectly. http://www.zen-cart.com/wiki/index.php/PayPal

Or, a much simpler and much less painful approach would be to click "Remove" on your PayPal Website Payments Standard module, and click "Install" on the PayPal Express Checkout module, since the EC module isn't prone to the many problems that the IPN/Standard module is.
Easy setup instructions: https://www.zen-cart.com/getpaypal

And, if you're not using the latest version of Zen Cart, you should be.

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20 Jul 2011, 6:51 AM
#4
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Re: PayPal Standard order received, but not showing in my admin

weezee:

I also have this error in my DEBUGlog [19-Jul-2011 19:53:35] PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in /home/lake2/public_html/weezee/includes/functions/functions_general.php on line 68

Sounds like you're using an old version of PHP. http://www.zen-cart.com/forum/showthread.php?p=953964#post953964

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20 Jul 2011, 4:27 PM
#5
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Re: PayPal Standard order received, but not showing in my admin

Thanks DrByte

I'm working on it now.

20 Jul 2011, 7:01 PM
#6
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Re: PayPal Standard order received, but not showing in my admin

I got the paypal express install. I removed the paypal standrad from my admin, its still showing on my checkout page. how do I remove the the options to select it from the checkup page.

20 Jul 2011, 7:02 PM
#7
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Re: PayPal Standard order received, but not showing in my admin

I'm not sure I understand your question exactly.

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20 Jul 2011, 9:11 PM
#8
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Re: PayPal Standard order received, but not showing in my admin

The paypal ipn standard image and radio button is still show on the checkout page. it was remove from the admin. its two options check/money or and paypal still shows. I would like to remove the paypal options since I now have the paypal express checkout and I'm planning to add other options.

20 Jul 2011, 9:14 PM
#9
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Re: PayPal Standard order received, but not showing in my admin

weezee:

The paypal ipn standard image and radio button is still show on the checkout page.Actually, no, it'll be the Express Checkout image and radio button, however they will look very similar.

Express Checkout DOES also show a PayPal option on the checkout_payment page, so that customers opting to use the normal checkout flow can use PayPal as a payment choice.> weezee:

it was remove from the admin. its two options check/money or and paypal still shows.That's exactly as expected.

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20 Jul 2011, 10:22 PM
#10
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Re: PayPal Standard order received, but not showing in my admin

It"s not being utilize on the checkout page. If you select paypal on the check out page you cannot continue. You get this error:

The address information you entered does not appear to be valid or cannot be matched. Please select or add a different address and try again. (10736)

20 Jul 2011, 10:36 PM
#11
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Re: PayPal Standard order received, but not showing in my admin

What version of Zen Cart?

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20 Jul 2011, 10:47 PM
#12
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Re: PayPal Standard order received, but not showing in my admin

Zen Cart 1.3.8a, I thought I had upgraded all my sites to v1.3.9h, unfortunate I miss this one. Thanks, let me get that done.

21 Jul 2011, 6:52 PM
#13
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Re: PayPal Standard order received, but not showing in my admin

This is to inform you I upgraded my website, and it still not working with the PayPal Express. I call PayPal and found out the reason. I had already added it to another site. You have to have a different account for each website with PayPal Express.

21 Jul 2011, 8:41 PM
#14
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Re: PayPal Standard order received, but not showing in my admin

weezee:

You have to have a different account for each website with PayPal Express.
Um, no, that's a FALSE statement. Whoever told you that is WRONG.

You can easily use the same PayPal account on multiple websites, even with Express Checkout. Hundreds of people are already doing it. The problem is with something you've misconfigured on your end.

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21 Jul 2011, 11:33 PM
#15
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Re: PayPal Standard order received, but not showing in my admin

If this can help any one else, you have to use the correct zip code and state. I was just making up numbers for the zip code. PayPay support tested it and said it was working ok for them. I used a corrected addess with the correct state and zip code, and it worked. I didn't get: The address information you entered does not appear to be valid or cannot be matched. Please select or add a different address and try again. (10736)

22 Jul 2011, 7:45 AM
#16
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Re: PayPal Standard order received, but not showing in my admin

Yes, real addresses are always better than fake addresses. Fake addresses = fraud.

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