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Suddenly can't send emails on GoDaddy hosting

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22 Jul 2011, 3:48 AM
#1
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Suddenly can't send emails on GoDaddy hosting

I am having this same problem right now on a shared server at godaddy. Every zen-cart application runing on this shared godaddy server has been effected. I need a solution ASAP.

22 Jul 2011, 4:14 AM
#2
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Re: Suddenly can't send emails on GoDaddy hosting

US Purchase:

I am having this same problem right now on a shared server at godaddy. Every zen-cart application running on this shared godaddy server has been effected. I need a solution ASAP.
I have a total of 20 websites running on a shared server at godaddy.com that have developed this issue in the last 24 hours. I really doubt that I am the only person with this problem. I called them and they said there was nothing they can do for me. I really need a solution to this problem ASAP.

22 Jul 2011, 4:48 AM
#3
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Re: Suddenly can't send emails on GoDaddy hosting

This solved my problem:

Use "SMTP" for your Email Transport setting instead.
Set your SMTP Email Server address to: relay-hosting.secureserver.net, and the Mail Server Port to 25
You can probably leave the SMTP mailbox and password fields blank

26 Jul 2011, 10:34 AM
#4
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Re: Suddenly can't send emails on GoDaddy hosting

We use GoDaddy too - and our email stopped working in Zen Cart around the 23rd of July as well.................strange!!!

26 Jul 2011, 10:45 AM
#5
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Re: Suddenly can't send emails on GoDaddy hosting

Ask your host what they changed.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

26 Jul 2011, 6:13 PM
#6
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Re: Suddenly can't send emails on GoDaddy hosting

Ask your host what they changed.

Without warning or notification they barred the use of PHP Mail or Sendmail (which are linked anyway). Site owners now have to use SMTP.

Vger

27 Jul 2011, 10:35 AM
#7
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Re: Suddenly can't send emails on GoDaddy hosting

I am using all the currently accepted settings for GoDaddy email and ZenCart - but still having issues. We don't get email confirmation for all orders - only some. And all of this without me doing anything to change the cart - totally out of the blue and frustrating!

My biggest issue at this time is the fact that NOT everyone on the Send Copy of Order Confirmation Emails To list is getting their email.

I have three email addresses, all godaddy "domain" addresses seperated by a , and yet, they suddenly stopped getting their emails. Only one address will - but not all three. AND a different email address each time. WTF?

Last month all three were getting confirmations - but not anymore.

Help!!

Current Email Settings:
smtp
send from known domain - yes
smtp email account mailbox - yes
smtp email account pasword - yes
relay-hosting.secureserver.net
port 25

27 Jul 2011, 11:20 AM
#8
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Re: Suddenly can't send emails on GoDaddy hosting

LuciStuff - sorry but we can't help you with this. This is a problem created by GoDaddy and not a Zen Cart problem. You need to take it up with GoDaddy Support.

Vger

29 Jul 2011, 6:47 PM
#9
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Re: Suddenly can't send emails on GoDaddy hosting

Thank you for sharing your concerns, everyone.

We're trying to collect more information about this so we can investigate. If you're willing to send us some info, it would be greatly appreciated. We don't need anything sensitive - all we want is the domain name on the affected hosting account(s) and your email address. Please send a private message with that info and we will do everything we can to determine why you are experiencing this trouble.