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entries missing when trying to edit products

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23 Jul 2011, 5:07 PM
#1
bkay avatar

bkay

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entries missing when trying to edit products

Hi,
I have a fresh install 1.3.9h.
-When I try to edit a product, edit page comes with Products Name, Products Description and Products Model, blank, without previous entries to these sections.
-The tax, product price and picture are there.
-The site displays correctly without anything missing.
-If I want to make an edit, I have to re-enter all information and the site will display correctly all the changes.
-I tried re-installing fresh cart 3 times, with new database for each installation. It is exactly the same.
-The rest of the cart is working like a charm, except editing products.
-As add-ons, I have only, column_layout_grid_v_1_3_8 and zen_lightbox-v1.6.2_20110220.

Another thing that I noticed, I have another zencart successfully running for over a year, (1.3.8). It's database has 95 tables and fresh installation of 1.3.9h comes with 93 tables. Is it normal?

It is painfully time wasting to re-enter all info every time I want to edit a product. Please help me out.

Thanks

23 Jul 2011, 5:18 PM
#2
bkay avatar

bkay

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Re: entries missing when trying to edit products

wanted to add one more detail, problem was there even before installing add-ons, without any changes applied to any php page or any adjustments done through admin. It was there right from the very beginning of the each fresh installation.

27 Jul 2011, 7:04 AM
#3
bkay avatar

bkay

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Re: entries missing when trying to edit products

This was due to my server having PHP version 5.2.2, older than required version 5.2.3. Applied the fix suggested at
http://www.zen-cart.com/forum/showthread.php?t=153143

All is in order now.