Forums / General Questions / my e-mail system suddenly doesn't work

my e-mail system suddenly doesn't work

Views: 813

Results 1 to 5 of 5

29 Jul 2011, 6:25 PM

#1

New Zenner

Join Date:: Aug 2009
Posts:: 6
Plugin Contributions:: 0

my e-mail system suddenly doesn't work

my customers do not get order confirmation and my admin does not receive confirmation when the order was placed. any help?

29 Jul 2011, 7:32 PM

#2

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: my e-mail system suddenly doesn't work

Who are you hosted with?

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Understanding_Causes_Of_Lost_Emails

2 Aug 2011, 6:31 PM

#3

New Zenner

Join Date:: Aug 2009
Posts:: 6
Plugin Contributions:: 0

Re: my e-mail system suddenly doesn't work

my site is hosted by 1849webhosting.com; any tips on this mail issue? tom

2 Aug 2011, 6:54 PM

#4

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,627
Plugin Contributions:: 0

Re: my e-mail system suddenly doesn't work

... and what do they say about the problem? Email doesn't just quit working, there has to have been a change somewhere.

3 Aug 2011, 12:10 PM

#5

Totally Zenned

Join Date:: Nov 2007
Location:: Woodbine, Georgia, United States
Posts:: 4,290
Plugin Contributions:: 39

Re: my e-mail system suddenly doesn't work

Check with the webhost that PHP mail scripts haven't been recently disabled... this is going around :D

Then just setup SMTP mail in your Zen Cart and try it.

~Melanie