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Products not displaying when priced by attributes

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2 Aug 2011, 2:05 PM
#1
kenny_1892 avatar

kenny_1892

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Products not displaying when priced by attributes

I’m running a website which uses attributes

With my current setup I have products setup with prices in the product level, then the attributes adding to price.

I would like to change this so that my products is priced by attributes but when I set this up the product just displays a blank screen where the product is and as soon as I put the product back to the current setup it works fine.

This happens with whichever template I use. I really need to get this sorted and hope I haven’t got to enter all the attribute prices and weights again.

Kenny

2 Aug 2011, 2:08 PM
#2
stevesh avatar

stevesh

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Re: Products not displaying when priced by attributes

Have you checked your /cache folder for error log files ? Post the contents here if you don't understand what they mean.

8 Aug 2011, 7:45 AM
#3
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Re: Products not displaying when priced by attributes

Hi

The cache file aren't showing anything up. I've got about 65 products with attributes and its doing the same on all of them.

Any other ideas as to why the product doesn't display at all?

Kenny

30 Aug 2011, 3:34 PM
#4
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Re: Products not displaying when priced by attributes

Bump bump

30 Aug 2011, 4:50 PM
#5
stevesh avatar

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Re: Products not displaying when priced by attributes

Do you mean a totally blank page, or just the area where the product info would be ?

A link to a page where this is occurring might let us see something.

30 Aug 2011, 5:35 PM
#7
ajeh avatar

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Re: Products not displaying when priced by attributes

What is the difference between products_id=45 products_id=44 and products_id=43 ...

products_id=44 and 45 are working fine ...

30 Aug 2011, 5:50 PM
#8
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Re: Products not displaying when priced by attributes

they aren't set up with "Product Priced by Attributes". they just have a set price. But would like to set them up to be "Product Priced by Attributes" but whenever it is tick the pages displays the same as product 43

Regards
Kenny

30 Aug 2011, 5:54 PM
#9
stevesh avatar

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Re: Products not displaying when priced by attributes

Don't know if it's a clue, but that's the only page I'm seeing this error in IE8:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 30 Aug 2011 17:54:14 UTC

Message: 'jQuery' is undefined
Line: 30
Char: 1
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/includes/templates/all_business/jscript/jscript_easySlider.js

Message: 'Class' is undefined
Line: 6
Char: 1
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/includes/modules/pages/product_info/jscript_2_imageViewer.js

Message: 'Class' is undefined
Line: 49
Char: 4
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/index.php?main_page=product_info&cPath=17&products_id=43

Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/includes/templates/all_business/jscript/slimbox/slimbox_ex.compressed.js

Message: Object doesn't support this property or method
Line: 1
Char: 1
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/includes/templates/all_business/jscript/slimbox/fual_slimbox.compressed.js

Message: Object doesn't support this property or method
Line: 99
Char: 2
Code: 0
URI: http://www.nationwidesplicing.co.uk/nws/includes/modules/pages/product_info/jscript_ajax_image_swapper.js

Do you have something installed dealing with attribute images ?

30 Aug 2011, 6:24 PM
#10
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Re: Products not displaying when priced by attributes

I've got AJAX Image Swapper v.3.1.4 installed but don't use it do you think it is causing a problem?

30 Aug 2011, 6:37 PM
#11
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Re: Products not displaying when priced by attributes

sorry i now see how this is causing a problem