Missing footer

Hi, I am working on an inherited site https://www.ew-trading.com. After advise here I have upgraded to 1.3.9 yet still having an issue finding what went wrong with the footer which disappeared a while back. I have re-installed the original zen footer.php but no change. Please advise where else my problem might lie!
Jill

Check includes/templates/ewtrading/common to see if tpl_main_page.php is there. If so, check to see if the footer has been disabled there:

Line #12 : * to turn off the header and/or footer uncomment the lines below<br />

This is the footer code I find in tpl_main_page

and this...

• to override the global settings and turn off columns un-comment the lines below for the correct column to turn off<br />
• to turn off the header and/or footer uncomment the lines below<br />
• Note: header can be disabled in the tpl_header.php<br />
• Note: footer can be disabled in the tpl_footer.php<br />
• <br />

That's the part I was referring to - is the disable footer line uncommented ?

Whoever put your template together appears to have deliberately suppressed the normal Zen Cart footer and attempted to put their own version in instead.

Although we can point to you to the general areas that they might have changed, they don't seem to have known much about Zen Cart, so that may not be when they made the changes.

One thing that you can do to narrow it down is switch to the classic template and see whether the footer reappears. The answer to this would give a clue as to where changes may have been made.

No, not uncommented, don't want to mess with switching over as not that familair with zencart - people who did upgrade as asking to charge to look at these issues (I have another post up about home page being out of format in IE too)

While we really sympathize with your problems, if you paid someone to do the work and they broke things, they should fix it.