Getting Duplicate Invoice Number and Invoice not showing up

19 Aug 2011, 12:55 PM

New Zenner

Join Date:: Aug 2011
Posts:: 1
Plugin Contributions:: 0

Getting Duplicate Invoice Number and Invoice not showing up

I recently processed two transactions that when I looked at the email I received confirming the transactions, there were two that had duplicate id numbers. They are also not shwoing up in the admin portion of the software when I go back to look at the transactions.

Any help?

19 Aug 2011, 1:53 PM

mprough

Totally Zenned

Join Date:: Nov 2007
Location:: Woodbine, Georgia, United States
Posts:: 4,290
Plugin Contributions:: 39

Re: Getting Duplicate Invoice Number and Invoice not showing up

jennysack:

I recently processed two transactions that when I looked at the email I received confirming the transactions, there were two that had duplicate id numbers. They are also not shwoing up in the admin portion of the software when I go back to look at the transactions.

Any help?

version, modules installed, payment method, recent work or upgrade?

~Melanie