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Unable to process payment

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22 Aug 2011, 8:34 AM

skypilot

New Zenner

Join Date:: Aug 2011
Posts:: 4
Plugin Contributions:: 0

Unable to process payment

hi,
I'm new at this kinda business but have now some (easy I guess) problem with the payment from the cart.

I have done all the necessary config's in ZC and Paypal but gets some error messages from the transaction:

"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."

just can't think of where the fault lies. Have made all necessary settings (that I can think of), for example in the "My Store> Store Address and Phone." etc.

Someone who can figure this out?

Thanks in advance ...

22 Aug 2011, 8:38 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: Unable to process payment

Click "Remove" on "PayPal Website Payments Standard", and click "Install" on "PayPal Express Checkout", and configure it according to the instructions. https://www.zen-cart.com/getpaypal

22 Aug 2011, 9:54 AM

skypilot

New Zenner

Join Date:: Aug 2011
Posts:: 4
Plugin Contributions:: 0

Re: Unable to process payment

Thanks Doc!

Worked much better this way...