I'm not sure you understood what I said. I'm guessing you've never used product attributes before.
They're purchasing a product. If you add a text-attribute to that product, where the customer fills in that information BEFORE they add THAT product to their cart, then when they complete checkout with THAT item in their cart, the information they entered will be included with the order. And, since the order is never saved until the payment is processed, their information will not be submitted to you until they've purchased the product.
Or, you could hire someone to write custom code to do it all for you. https://www.zen-cart.com/helpwanted
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.