New Zenner
- Join Date:
- Jun 2011
- Posts:
- 9
- Plugin Contributions:
- 0
Checkout with Overseas Customers Prob
Hi :)
I am having a problem with my checkout that I can't figure out.
v1.3.9h
I am based in New Zealand and have flat rate postage for NZ customers. That works fine with NZ shipping addresses and customers. Have never had a problem with that.
My problem is overseas customers. I have some Australian customers that are unable to get past step 1 in the checkout. This is on table rate shipping.
I have also asked a few friends in Australia to test the checkout and have also made an account myself with my address from when I lived in Australia, nothing works.
It simply keeps refreshing the first step of checkout.
I have googled and searched the forums and done everything that everyone has had a problem with to fix it. Have re-entered my API paypal settings, quadruple checked my zones and that the definitions are right and the shipping options are installed.
Is there something simple I am missing? The thing that confuses me most is that it works for my own country, but not overseas..
I only have shipping set up for NZ and Aus currently.
Thanks in Advance :)
Kahlia
http://onecheekymonkey.co.nz