Payment & Shipping problem after upgrade

8 Sep 2011, 1:35 PM

#1

New Zenner

Join Date:: May 2010
Location:: UK
Posts:: 86
Plugin Contributions:: 0

Payment & Shipping problem after upgrade

Just upgraded from 1.3.8 to 1.3.9h.
When I go to Modules/Payment or Modules/Shipping there is nothing there. There is an Install button but nothing to install. GLUG! :shocking:

Now Im not sure that I 'removed' the modules in Shipping & Payment before upgrading.

Is there any way I can fix this please? :unsure:

8 Sep 2011, 2:29 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payment & Shipping problem after upgrade

Pookiehair:

There is an Install button but nothing to install.
Not sure what you mean exactly.

If it's displaying only a partial screen, then you're probably triggering a PHP error due to damaged files. Ref: https://www.zen-cart.com/tutorials/index.php?article=82

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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8 Sep 2011, 2:55 PM

#3

pookiehair

New Zenner

Join Date:: May 2010
Location:: UK
Posts:: 86
Plugin Contributions:: 0

Re: Payment & Shipping problem after upgrade

The whole page is there fine but there is just this line under Modules heading saying Module Directory: /home/towerho2/public_html/demo/includes/modules/payment/

On the right there is an Install button.

Thats all there is on the page. No choices, no nothing. :no:

Then follows the line

E-Commerce Engine Copyright © 2003-2011 Zen Cart™
Zen Cart v1.3.9h/v1.3.9h

8 Sep 2011, 3:02 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payment & Shipping problem after upgrade

Sounds like you've got a bug you need to fix :)

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

8 Sep 2011, 3:56 PM

#5

pookiehair

New Zenner

Join Date:: May 2010
Location:: UK
Posts:: 86
Plugin Contributions:: 0

Re: Payment & Shipping problem after upgrade

Oh dear! :lookaroun
Any idea how I can fix that?
Could the problem be that I may not have removed each module before upgrading?

Can I just reinstall the payment & shipping modules?

8 Sep 2011, 5:05 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payment & Shipping problem after upgrade

First, read the article I posted a link to earlier, and look in the logs.
Second, go back and compare your server files against original Zen Cart files, and fix whatever's broken or missing. http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

9 Sep 2011, 5:12 PM

#7

pookiehair

New Zenner

Join Date:: May 2010
Location:: UK
Posts:: 86
Plugin Contributions:: 0

Re: Payment & Shipping problem after upgrade

Thank you DrByte
Just been comparing the files and I had loads of empty PHP files in the modules folder. Have reloaded them and now this problem is solved.
Thanks for your help. :smile: