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SSL not showing up

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8 Sep 2011, 7:22 PM
#1
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jeddedia

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SSL not showing up

Hi! I've recently installed and set up our online store (https://richsgunshop.com/catalog/zencart/), and the SSL certificate is present and working properly there.

However when you click on any categories or products then the address bar reverts to "http://".

How can I make my site secured?

8 Sep 2011, 8:27 PM
#2
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Re: SSL not showing up

Problem fixed.

9 Sep 2011, 12:18 AM
#3
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Re: SSL not showing up

How did you fix it?

Was it tweaking the config file?

9 Sep 2011, 12:56 PM
#4
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Re: SSL not showing up

Because SSL is "resource-hungry", zencart will invoke a SSL page only when it is needed - IE: only at times when the page will submit sensitive data.

At all other times, the site will revert to HTTP .

It is NOT a good idea to "force" HTTPS, because not only will this slow everything down, but the search engines will not spider or index SSL pages.

A site where every page is SSL will not be shown anywhere in search engine results.

14 Oct 2011, 2:28 AM
#5
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Re: SSL not showing up

my zencart is having a similar problem - but it is not showing https:// or http://, just https://www.url.com any thoughts on how to fix this?

14 Oct 2011, 4:27 AM
#6
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Re: SSL not showing up

TECnews:

my zencart is having a similar problem - but it is not showing https:// or http://, just www.url.com any thoughts on how to fix this?

Nothing to fix. Why do you want/expect to see the "http*"? This is hidden with most modern browsers.

Whilst on the topic, I'm still at a loss to understand why people even use ''www' as a hostname when they only have a single host anyway.

Actually, I do understand it. It is 'mass ignorance'. ... but what would I know?

Cheers
Rod

14 Oct 2011, 3:48 PM
#7
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Re: SSL not showing up

I guess I misspoke, it is actually showing just url.com/whatever but the padlock goes away which is making customers believe their data is no longer safe.

15 Oct 2011, 10:43 AM
#8
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Re: SSL not showing up

TECnews:

but the padlock goes away which is making customers believe their data is no longer safe.

You must have some very observant (and 'helpful'?) customers.

That, or my BS detector is playing up.

15 Oct 2011, 4:39 PM
#9
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Re: SSL not showing up

TECnews:

I guess I misspoke, it is actually showing just url.com/whatever but the padlock goes away which is making customers believe their data is no longer safe.

Zencart behaves in the way ALL sophisticated and professional webshops behave. It makes a page SSL only when necessary.

If you have SSL on your site, create a sidebox that tells your customers the site is SSL secure (SEE AN EXAMPLE), and put the security information in your conditions page.

17 Oct 2011, 4:05 PM
#10
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Re: SSL not showing up

thanks schoolboy - I'll give that a try and hopefully that will satisfy the customers.

14 Mar 2012, 7:32 PM
#11
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Re: SSL not showing up

TECnews:

I guess I misspoke, it is actually showing just url.com/whatever but the padlock goes away which is making customers believe their data is no longer safe.

I'm having the same issue, and it SHOULD display the lock icon in the URL field- that is how the customers know it's secure when they're checking out. But mine isn't doing that for some reason.

14 Mar 2012, 10:44 PM
#12
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Re: SSL not showing up

Have you a link to your URL where we might perhaps peek to see what the problem is? :unsure:

15 Mar 2012, 11:36 PM
#13
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Re: SSL not showing up

LizMBoston:

I'm having the same issue, and it SHOULD display the lock icon in the URL field- that is how the customers know it's secure when they're checking out. But mine isn't doing that for some reason.

What browser are you using?

Different browsers indicate a SSL connection differently. Many no longer have the "gold lock" but rather show the HTTPS in the url, and/or provide a titlebar link to SSL cert info.