Contact Us email not sending

9 Sep 2011, 8:06 AM

#1

New Zenner

Join Date:: Sep 2011
Location:: Glasgow
Posts:: 5
Plugin Contributions:: 0

Contact Us email not sending

Similar problem - SEND does nothing - hover over SEND and there is no URL pop-up (any other Zen Cart site I try shows the URL with the email action=send.

Have looked at (and replaced) tpl_contact_us_default.php and contact_us.php.

Have tried the dropdown list populated and empty (currently empty).

All other emails working and showing in the archive.

Any suggestions greatly appreciated.

Colin

Zen Cart Version : 1.3.8a
Database Patch Level : 1.3.9h
PHP : 5.2.6
System : Linux
https://www.snipergraphics.co.uk

9 Sep 2011, 8:18 AM

#2

sniper

New Zenner

Join Date:: Sep 2011
Location:: Glasgow
Posts:: 5
Plugin Contributions:: 0

Re: Contact Us email not sending

SEND does nothing - hover over SEND and there is no URL pop-up (any other Zen Cart site I try shows the URL with the email action=send.

Have looked at (and replaced) tpl_contact_us_default.php and contact_us.php.

Have tried the dropdown list populated and empty (currently empty).

Tried reverting to Classic Template - site does not load - had to change Template back to Customised via phpadmin (seperate problem).

All other emails working and showing in the archive.

Any suggestions greatly appreciated.

Colin

Zen Cart Version : 1.3.8a
Database Patch Level : 1.3.9h
PHP : 5.2.6
System : Linux
https://www.snipergraphics.co.uk

11 Sep 2011, 4:55 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Contact Us email not sending

You've customized your site and added the following code which is breaking the form:```

<div id="contactUsNoticeContent" class="content"> <form method="post" name="contact_us" action="http://www.snipergraphics.co.uk/Shop/index.php?main_page=contact_us&action=send"><address><address /></address></form> </div> ```

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11 Sep 2011, 10:08 PM

#4

sniper

New Zenner

Join Date:: Sep 2011
Location:: Glasgow
Posts:: 5
Plugin Contributions:: 0

Re: Contact Us email not sending

Problem solved by someone who knows what they are doing - thank you very much. :hug: