Royal Mail Basic UK Shipping Modules

toyseller, I'm clutching at straws at this stage, but it's not impossible that you have a common config that is importantly different to my test setups, and is triggering the problem.
I've attached a modified rmairmail.php, hopefully successfully.
If it attaches successfully try it and see if there's any change in your checkout .

Regards,

Chuck

Whoops, ignore the last attachment, it's got a 'dangling' parenthesis/bracket. Use this one instead. Sorry about that

Hey !
Guess what ....

Its now ..... Royal Mail Airmail (Delivery Weight : 1 package of 0.1089 Kg's): £3.90

:D

Im so chuffed that this is sorted out .. cos I work from a printed order sheet when packing and always check against the packed parcel to see whether the weight is set correctly. It a bit of a pain checking the weight by adding the items to the cart and writing the weight on the sheet prior to packing.

Thank you

Does anyone else have a problem with the shipping estimates not showing when the user is logged in ?

Estimates work fine when not logged in but logging in leaves only Store Pickup showing.

We are on Zen Cart 1.5 using your module for airmail and surface mail overseas and for 2nd class for the uk - rates have been changed to franking. For 2nd class mail the module is showing as yellow - which I believe means that a zone is selected.

The PayPal Express module is installed but told not to choose the cheapest method - I don't know if that is a factor.

The shop hasn't gone live yet and if you want to see what's happening the url is http://www.yas.org.uk/shop I'll be removing all test registrations before going live.

I hope you can help so Thanks :)

Sue

Err, near as I can see, it works perfectly, logged in or not? I've just selected an item and added to cart, and checked the shiiping estimator changing between UK, Belgium and United States. Then I registered and repeated, changing my address country between those 3 and added Australia for good measure. All gave correct pricing?
Some of these services have 2kg or so weight limits, are you sure you're not hitting those?

I thought I had changed the limits - printed matter goes up to 5kg apart from Canada and Cambodia

I have just gone back in and it IS working perfectly - so now I feel very silly.

Thank you for your patience - and for your module :)

Not at all, I'm glad it was that simple. Unfortunately the exclusions, exceptions, waivers, per country changes and so on are an absolute minefield with RM and Parcelforce.
I've simply picked the 'middle of the road' and 'most common' settings, as it's impossible to cover every eventuality. e.g. the Franking machine prices rather than 'over the counter' ones.

Rgds,

Chuck

It's easy to fill in the prices when you have a good framework though

Thank you for providing it :)

Question/Concern: I have a UK-based business, but many international customers. The shipping options offered to logged-in international clients limit the insurance possibilities to £46, which would not be sufficient to most customers. An example of an international checkout page can be seen here.

How can I also offer higher insurance options?

Thanks!!!

Apologies Meltdown, I didn't get an email alert about your query. If I could answer your query in 2 parts,
Firstly, the modules as supplied are configured for the options offered by Royal Mail and Parcelforce. We all have the option to arrange our own insurance coverage for any amount required.
Secondly, in order to be offered insurance in excess of the default 'free' imsurance up to 46 quid, it's necessary to purchase something that costs more than 46 quid. The routines do their best to ONLY offer sensible and valid options to your customers. Offering you insurance up to 250 quid when the item costs 10, and free insurance is available for that does not make sense.
When the value goes above the free limit the optional insurance will be offered in place of the free.

Hope that makes some kind of sense,

Regards,

Chuck

Basic Mail Shipping module add-on is not working. Can someone please HELP!!!
Hi Guys,

I just installed the Basic Mail and UK Courier shipping modules for Zen Cart v1.3.9h.

When I click the shipping estimator button on the checkout page of my site, it doesn't show the Royal Mail First Class Standard and Royal Mail Standard Parcel as a shipping option. It only shows UK Courier option for some reason. However, it doesn't the state the cost of this UK Courier option beside it because I set this up so that when the customer spends over 50 pound this option should be available.

Prior to this issue I had changed the shipping rates for the Royal First Class Standard, Royal Mail Standard Parcel, and UK courier options, but still I wouldn't of thought that this could have such a profound affect on the shopping cart.

I checked another thread by someone who said that when the status button is yellow instead of green under the shipping-modules within your zen cart admin , they said this means that the option is activated but not for all zones. I didn't understood what they meant by this. My understanding from reading this was that all of the shipping options should be working.

Could someone let me what I can do to get this working, and also how I can configure my shopping cart so that it automatically calculates the shipping cost based on the weight specifications I have given for all three shipping options. For example if they order a product on my website that weighs under 1kg, I want the shopping cart to indicate Royal Mail Standard First Class, and show the correct shipping cost.

Much appreciated guys.

This is my first time using Zen cart, so my apologies if I'm being too vague.
I am looking to sell honey on my website, and the weight of each item will vary from 340g to 27.5kg. I had noticed that Zen cart by default sets the measurement unit in llbs. I find out from a different support thread that this could be changed in the english.php file, which I changed to kg's although it would be better if I could set the measurement unit to display as grams for my products that weigh under 1kg, and any product over this weight display in kg's. Can this be done.
Also following on what I said in my previous thread I installed the basic mail shipping module - from this module I am using the Royal Mail 1st class and Royal Mail Standard parcel shipping methods.
I also installed a courier shipping module called UK Courier, which I am still in two minds about using.
Basically within my shopping cart I want it show beside the shipping cost what shipping method that will be used instead of the customer clicking the shipping estimator button.
Also if the customer's total order weight is over 2kg I want the a courier method to be used like yodel, fedex, or a courier service that is quite reasonably priced, and again I want this reflected in the shopping cart.

It is very difficult to offer any advice, as you give no details of the order for which you are expecting to be offered first and standard parcel shipping, particularly, the weight and cost.
By Courier I assume you mean Parcelforce, since the Basic UK modules have no 'UK Courier' module?

The modules will generate a quote for a shopping cart basket if the customer is in a valid zone/country for the module, and if the price, weight and value are within those set for the particular module.

Could you be more specific ??.

All of the stuff you're describing is pretty much the standard operation of the modules.

Firstly, go to Admin-Configuration-Shipping/Packaging, and set the Shipping Estimator Display Setting to display as a list rather than a popup - set to '2'.

Unfortunately, Zen Cart only has 1 set of weight units, so you're stuck with choosing either Kg or grams. I'd choose Kg, and show the smaller weights as decimal fractions 0.250Kg, etc The only alternative is some heavy editing of the shipping modules what really doesn't bear thinking about.
The modules automatically stop displaying when the value or weight gets above the RM limits for the method.
You can however change or override those as you see fit. Ditto if the method is not appropriate for the customers country.
e.g. Standard Parcels are accepted up to 20Kg, but if you want to limit that to 2Kg, just edit the settings in Admin-Modules-Shipping, and set the Max Weight for Standard Parcels to 2Kg, and Save.

OK... I did what you said about editing the weight limits for the royal mail first class and royal standard parcel modules.
It works.... many thanks.

But what I am struggling with is finding a courier shipping module that suits my shipping requirements.
E.g. I basically want to setup three shipping options for my customers, royal first class for items under 1kg, items from 1-2kg use standard parcel, and for items over to 2kg to use a courier service.

I checked the shipping modules available on the zen cart website, but I noticed that the majority of courier shipping modules listed are for US couriers.

Is there a courier shipping module I could use for UK courier companies such as CityLink, Yodel.....
Fedex and ParcelForce carriage prices are too expensive for the type of goods I'm selling.

Any suggestions??

Would a link to my website help??

I seem to remember that the Big Royal Mail modules used to have a Courier module, but I've never used it, and have no idea how well it works.
If you want a range of Couriers, I suspect your best bet would be to use an aggregator like P4D - http://www.p4d.co.uk/, but again I've never used any of them, so I can't vouch for their services.

I have installed the shipping module, but think i may have done something wrong. I have set the weight of the item to be purchased to 0.01, and the shipping estimator is coming up at £11.30 1st class standard and £12.50 1st class recorded - Am i setting the weight wrong, or is there something else i have done?

SP, Firstly I'd caution that the 1st Class rates are the Packet rates, NOT the letter rates. i.e. They START at 750grams.
If you will mainly be shipping letter size and weight items, you should edit the prices to reflect the much lower letter weights and prices. The prices are shown in the pdf here

http://www.royalmail.com/prices2012/personal

Secondly, it's likely you have neglected this bit of the installation instructions -

'4. Edit the Package Tare and larger Packages settings, also in Configuration-Shipping & Packaging, to reasonable values for your store. If you don't know what ARE reasonable values, at least change the Package Tare to 10:0 or similar. This will remove one of the most common Zen Cart shipping problems - all packages being 3kg or 3lbs too heavy.'

OMG, how thick am I!! I read that bit, and thought it was set at that, but it was the larger packages below it that was set to 10:0

So sorry, and thank you so much! Only set it at 0.01 for now because I dont know the weight of the items just yet and was testing it.