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My order total is way off + $800 to $3k

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27 Sep 2011, 4:49 PM
#1
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brush4hire

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My order total is way off + $800 to $3k

I'm using version 1.3.9, it was working fine, now my order total is way out of wack, but the subtotal is correct.
Ex. from my last test order:

Sub-Total: $424.20
Table Rate (Best Way): $0.00
: $249.43
Total: $3,367.25

I've tried to figure it out where the error is, but the numbers don't make sense!!! Help!!!!!! (The shipping is off too, there is no tax on this order.)

27 Sep 2011, 5:33 PM
#2
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swguy

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Re: My order total is way off + $800 to $3k

What's the $249.43?
Have you checked the files in includes/modules/order_total to see if anything has been changed?

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28 Sep 2011, 1:34 AM
#3
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brush4hire

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Re: My order total is way off + $800 to $3k

I'm not sure, it should be the tax which is zero. I checked the file, but I don't have anything to compare it to except the file included with my last upgrade, and they look nothing alike. Should I uninstall & reinstall the upgrade? It was working fine until I downloaded a module to connect with QuickBooks. Then, my boss changed his mind & I uninstalled it. I didn't do a test order immediately, so I'm not sure if that caused the problem.

1 Oct 2011, 9:06 PM
#4
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brush4hire

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Re: My order total is way off + $800 to $3k

I installed the latest zen cart upgrade (1.3.9h) & that fixed the problem, most of my customization survived also!!!

6 Aug 2012, 10:10 PM
#5
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in2deep

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Re: My order total is way off + $800 to $3k

I'm using 1.3.9h and having this issue as well. Since there isn't another 1.3.9 upgrade and I can't really go to 1.5 is there a solution anyone could recommend?